Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Join Kate Nasser, The People Skills Coach™ in Twitter global #PeopleSkillsChat Aug 1st 10am ET ~TOPIC: Handling Embarrassment Personally & Professionally
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Posted in inspiration, Leadership, Leading Morale, People Skills, People Skills Chat, Tweets
Explore positive resolve & people skills to handle bullies in Global Twitter #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach™. Join us Sun. Jan. 24th 10am EST to discuss how to handle bullies.
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Posted in Coaching Professional, People Skills, People Skills Chat, Soft Skills, Tweets
How to handle and even avoid toxic manipulation is our global Twitter #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach™ Dec. 13th 10am ET. Join us and share your experiences.
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Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Thriving in Change, Tweets
What makes handling significant changes tough & how can we all do it better together? JOIN Twitter global #PeopleSkillsChat Sun. June 28th 10am EDT w/ host Kate Nasser, The People Skills Coach™
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Posted in Customer Service, People Skills, video
Avoid this common & disastrous customer service mistake — the blind handoffs. Kate Nasser, The People Skills Coach™, customer service consultant & trainer.
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Posted in inspiration, People Skills, People Skills Chat, Thriving in Change, Tweets
Handling change & thriving w/others is global Twitter People Skills Chat topic SUN. March 10th 10am EDT. Host: Kate Nasser The People Skills Coach™. JOIN in! Reminder: USA & Canada switch to Daylight Saving Time on March 10th!
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Posted in Listening Power, People Skills, People Skills Chat, Soft Skills, Tweets
Handling conflict w/ great people skills gives you limitless potential at work & in life. JOIN The People Skills Coach™ & Twitter chat community Sunday 9/28 10am ET to share, learn & grow.
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Posted in Customer Service, People Skills, Soft Skills
There are customer service training programs out there teaching how to handle an irate or angry customer and giving horrible advice. Do you want your CSRs and technical support reps saying this? Would you want it said to you when you are angry or irate?