Posted in Customer Service, Hot Topics and New Bits, IT
CIOS, IT Directors, Managers – If your customers still say you lack customer focus, use these 12 insights to reshape your information technology culture and deliver the ultimate IT customer service.
Posted in Hot Topics and New Bits, inspiration, People Skills
Professionals today must handle fast paced connections w great ease & style. Here are 8 steps to fast track your people-skills to success. Interpersonal skills
Posted in Leadership, People Skills, Soft Skills
If you are still calling people skills, soft skills, you may decide to promote staff for something other than their ability to lead in today’s business world. People skills prowess is a complex and refined ability to inspire people to produce hard tangible results. Would you promote a staff member based on this or on some other criterion? Read more and share your thoughts …