The arguments against workplace inclusion are weak & illogical. They damage the future success of the business. Accept that people gave you a starting chance & hire diverse staff. Leadership, management, and hiring Insight from Kate Nasser, The People Skills Coach™.
Replace bias w/ inclusion! JOIN People Skills global Twitter chat #Peopleskills SUN. May 3rd to explore how! HOST: Kate Nasser The People Skills Coach™. Co-host this week is Lalita Raman (@rlalita).
Recruit naturally great customer service staff by hiring these traits. Tips fr The People Skills Coach™ on how to hire friendly & retain great staff.
Hiring managers and leaders: Replace the tired ‘What’s Your Weakness’ interview question w/ this one & attract top talent. Tips fr The People Skills Coach™.
To hire best customer service tech support agents, add these attitudes and people skills to the job description you advertise! From The People Skills Coach™.
Leaders, realize results of training employees by putting these 3 components in place. How far into employee engagement are you, the managers & the teams?
Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!
Leaders, managers, investors, coaches and parents often mentor another’s career dream. With outlandish dreams, the doubt is high. ONE simple question powers success.
Leaders, business owners, non-profits: Here’s how to spot and hire people who are naturally great at customer service. They give you the freedom to trust them to wow the customer. They give the customer the ultimate customer service. They give your organization a financial advantage.
Articles, blog posts, and forums continue to debate whether or how much people skills are considered for hiring. This debate is rather useless and quite risky. Do you want to bet the wrong way? Read more …
To hire the best talent in the 21st century, engage job candidates in action interviews. Posing questions to job candidates in interviews, no matter how behaviorally based, won’t show what they will actually contribute.