hiring

Workplace Inclusion: Champion the Start | #leadership #PeopleSkills

Workplace Inclusion: Image is large glass sphere w/ different colors.

The arguments against workplace inclusion are weak & illogical. They damage the future success of the business. Accept that people gave you a starting chance & hire diverse staff. Leadership, management, and hiring Insight from Kate Nasser, The People Skills Coach™.

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Replace Bias w/ Inclusion: JOIN #PeopleSkills Chat May 3rd 10amEDT

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Replace bias w/ inclusion! JOIN People Skills global Twitter chat #Peopleskills SUN. May 3rd to explore how! HOST: Kate Nasser The People Skills Coach™. Co-host this week is Lalita Raman (@rlalita).

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15 Ways to Recruit Naturally Great Customer Service Staff #cx

Recruit Naturally Great Customer Service Staff: Image is bright sun over ocean

Recruit naturally great customer service staff by hiring these traits. Tips fr The People Skills Coach™ on how to hire friendly & retain great staff.

Hiring Interviews: #HR Please Replace the Weakness Question w/ This

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Hiring managers and leaders: Replace the tired ‘What’s Your Weakness’ interview question w/ this one & attract top talent. Tips fr The People Skills Coach™.

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Customer Service Tech Support Leaders: The True #PeopleSkills Job

Customer Service Tech Support: Image is words Need Help?

To hire best customer service tech support agents, add these attitudes and people skills to the job description you advertise! From The People Skills Coach™.

Leaders, Engage Then Train & Realize the Results

Leaders, realize results of training employees by putting these 3 components in place. How far into employee engagement are you, the managers & the teams?

Hiring My Pleasure Employees for Super Customer Experience

Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!

Leaders, Realizing & Mentoring Someone’s Dream

Leaders, managers, investors, coaches and parents often mentor another’s career dream. With outlandish dreams, the doubt is high. ONE simple question powers success.

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Hiring: A Natural Call to Customer Service

Leaders, business owners, non-profits: Here’s how to spot and hire people who are naturally great at customer service. They give you the freedom to trust them to wow the customer. They give the customer the ultimate customer service. They give your organization a financial advantage.

Professional People Skills – Work on You AND the Work

Articles, blog posts, and forums continue to debate whether or how much people skills are considered for hiring. This debate is rather useless and quite risky. Do you want to bet the wrong way? Read more …

For Effective Hiring in 21st Century, Engage Candidates in Action Interviews

To hire the best talent in the 21st century, engage job candidates in action interviews. Posing questions to job candidates in interviews, no matter how behaviorally based, won’t show what they will actually contribute.