Posted in Employee Engagement, Leadership, Leading Morale, Listening Power, People Skills
Uncaring workplace reasons to create a caring workplace. by Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership
hiring
Posted in Coaching Professional, Hiring Talent, Hot Topics and New Bits, Leadership
The arguments against workplace inclusion are weak & illogical. They damage the future success of the business. Accept that people gave you a starting chance & hire diverse staff. Leadership, management, and hiring Insight from Kate Nasser, The People Skills Coach™.
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Posted in Hiring Talent, intercultural, People Skills, People Skills Chat, Soft Skills, Tweets
Replace bias w/ inclusion! JOIN People Skills global Twitter chat #Peopleskills SUN. May 3rd to explore how! HOST: Kate Nasser The People Skills Coach™. Co-host this week is Lalita Raman (@rlalita).
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Posted in Customer Service, Hiring Talent, Hot Topics and New Bits, inspiration, Listening Power, People Skills, Soft Skills
Recruit naturally great customer service staff by hiring these traits. Tips fr The People Skills Coach™ on how to hire friendly & retain great staff.
Posted in Hiring Talent, Hot Topics and New Bits, Leadership
Hiring managers and leaders: Replace the tired ‘What’s Your Weakness’ interview question w/ this one & attract top talent. Tips fr The People Skills Coach™.
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Posted in Customer Service, Hiring Talent, Hot Topics and New Bits, IT, People Skills
To hire best customer service tech support agents, add these attitudes and people skills to the job description you advertise! From The People Skills Coach™.
Posted in Hiring Talent, Hot Topics and New Bits, Leadership, Training
Leaders, realize results of training employees by putting these 3 components in place. How far into employee engagement are you, the managers & the teams?
Posted in Customer Service, Hot Topics and New Bits
Job candidates for customer service & care that use the phrase my pleasure & no problem can shine. If you understand what these phrases really mean, you will not mistake it for selfishness. Hire this natural talent for super customer experience & self-sustaining morale!
Posted in Careers & Jobs, Coaching Professional, Hiring Talent, Hot Topics and New Bits, inspiration, Leadership
Leaders, managers, investors, coaches and parents often mentor another’s career dream. With outlandish dreams, the doubt is high. ONE simple question powers success.
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Posted in Careers & Jobs, Customer Service, Hot Topics and New Bits, Leadership
Leaders, business owners, non-profits: Here’s how to spot and hire people who are naturally great at customer service. They give you the freedom to trust them to wow the customer. They give the customer the ultimate customer service. They give your organization a financial advantage.
Posted in Careers & Jobs, People Skills, Soft Skills, Thriving in Change
Articles, blog posts, and forums continue to debate whether or how much people skills are considered for hiring. This debate is rather useless and quite risky. Do you want to bet the wrong way? Read more …
Posted in Careers & Jobs, Hiring Talent, Leadership
To hire the best talent in the 21st century, engage job candidates in action interviews. Posing questions to job candidates in interviews, no matter how behaviorally based, won’t show what they will actually contribute.