Super customer experience happens when we honor the customer as in this true story. Capture these lessons to create super customer experience every time. A big thank you to Twitter connection Jeff Allen (@bjaj1) for sharing his wonderful story with all of us.
Leaders engage employee urgency through deep connections to employees’ talents & impact. It’s about your commitment — not about a 5 step checklist!
Do you think that emotional intelligence is hard to learn? Leaders, the ability to understand how people want to be treated is something you can develop — if you know where to start. Here’s the simple way …