Posted in Hot Topics and New Bits, inspiration, Leadership, Thriving in Change
Leaders, are these leadership innovation blocks happening to you & your business teams? Many are not so obvious. Checklist fr The People Skills Coach™.
innovate
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, Thriving in Change
Leaders, change leadership beliefs & your spur change/growth. Start with these 3 specific beliefs from The People Skills Coach™.
Posted in Leadership, Listening Power, Thriving in Change
Corporate & business labels abound — job titles, departments, processes. They can aid communication & also limit success. Do you and your teams use labels to limit or use labels to speed communication as you explore/innovate? Here’s how to find out and succeed beyond the labels.
Posted in Customer Service, Hot Topics and New Bits, Leadership, Sales
Sales & Customer Service Leaders – We can learn many things from the green movement and apply those lessons to sales and customer service. Here are 3 principles that will sustain and renew our businesses with financial ($ green) success!
Posted in Customer Service, Hiring Talent, Thriving in Change
Leaders tout innovation key to success in this decade. That has to include innovation at the front line of customer service and technical support. Are your front line team empowered to innovate and adapt to diverse customers’ needs? Read how …