Posted in Customer Service, inspiration, Leadership, Sales
Excellence in sales, service, leadership, & teamwork requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other.
inspire
Posted in Customer Service, inspiration, IT, Leadership
Customer Service Mindset: Be a key link in the chain of success. It’s service not servitude. Best in service insights fr Kate Nasser, The People Skills Coach™.
Posted in Leadership, Thriving in Change
Leaders, are your direct reports breeding success or are they a wart on the arm of progress? Here are 5 warts to look for and cure for business success.
Posted in Employee Engagement, inspiration, Leadership, Leading Morale, morale, People Skills
Leadership: Inspire future resilience & committed can-do attitudes w/ stories of happy endings. Kate Nasser, The People Skills Coach™, Author, Leading Morale
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Posted in Employee Engagement, Leadership, morale, People Skills
To lead morale leaders break free of old beliefs – not chained to the past. Action items fr Kate Nasser, The People Skills Coach, Author of Leading Morale.
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Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, morale
Leaders, if you want employee empowerment make sure your managers & their beliefs support it! Case study results and leadership how to’s from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Hot Topics and New Bits, People Skills, Soft Skills
When you are passionate & trying to inspire and persuade others, do you mislabel detail people as bystanders? How to avoid this! By Kate Nasser, The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership
Leaders often focus on numbers and spreadsheets but this doesn’t inspire. Great leaders bring numbers to life for easy employee engagement breakthroughs. Leadership insight from The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership
Leaders who chart new territory, products, & markets inspire employees. Yet ego craving leadership firsts undermine morale. Choose wisely. Latest from The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership
The business world continues to exalt the value of being big from mega-stores to big profits. Meanwhile it overlooks the apathy that comes with “big” & can kill success. Engage employees w/ these 6 tips.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership
Leaders, humility sustains everyone while humiliation destroys most. Lead with humility in the following 6 ways and watch the respect and success soar!
Posted in Hot Topics and New Bits, Leadership
There are many employees who want the security of a paycheck yet ache to contribute and learn more. Engage these 6 entrepreneurial traits in employees for innovative and transformational results in business.
Posted in Hot Topics and New Bits, Leadership, People Skills, Thriving in Change
Have you ever had a leader pit bull your team thinking it would produce greater accountability? Ironically, it does the opposite. Here’s what workplace pit bulls do to accountability and a much better approach to inspire success.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills, Teamwork, Thriving in Change
One bold question can engage employees without creating the dreaded ‘entitled’ workforce that suffers from “me – itis”. Here’s the question. What do you think the answers will be?
Posted in Hot Topics and New Bits, inspiration, Leadership, Speaking and Events
All want success and most want it sooner. Accept reality & you speed success. Inspiration and advice for leaders, career seekers, business owners, corporate managers.