What is the strength of grace in our lives? JOIN us in #peopleskills global Twitter chat to explore grace in all its meanings and the space it has in our lives. Host: The People Skills Coach™.
Leaders, are you engaging employees to work w/ with integrity & ethically or mostly to meet dept. goals? Lessons learned from big corporations!
Wireless providers, embrace the smartphone kill switch to deliver a superior customer experience. Reinvent don’t hold onto the status quo to preserve revenue. You can have innovation AND revenue!
When customers call for help, give them superior customer service before selling them something else. Your integrity builds trust which secures more sales. Advice from The People-Skills Coach™ after 25 years in business.
Join Twitter people skills chat (#Peopleskills) Sun. 9/8/13 10 am ET to explore Servant Leadership and People Skills. Host: Kate Nasser, The People Skills Coach™.
Change vs inconsistency – successful leaders know the key differences & stop change resistors from misguiding everyone. Insight fr The People-Skills Coach™.
The phrase people skills elicits different responses. Some picture evils of manipulation. Others, caring influence. The difference and the good news fr The People Skills Coach™.
A popular phrase used today by customer service leaders and business owners threatens the integrity of our service profession. Here’s a winning alternative fr The People-Skills Coach™.
Leaders, do you really walk the talk or weaken in the face of employee resistance? Do you ambush your managers as a result? Here’s a true case study from The People-Skills Coach™ highlighting 6 critical effects on bottom line results.
Leaders, humility sustains everyone while humiliation destroys most. Lead with humility in the following 6 ways and watch the respect and success soar!