Posted in inspiration, intercultural, Leadership, Leading Morale, morale, People Skills, Soft Skills
To respect cultural diversity, start with learning how to pronounce other people’s names. In any work setting, you are bound to meet people from different cultures with names you’ve rarely heard. If you’re not sure how to pronounce their names, ask them. It shows you care about getting to know them. Moreover, it shows that […]
Posted in Careers & Jobs, inspiration, intercultural, Leading Morale, People Skills, Soft Skills
Rethink etiquette. It’s not old-fashioned. It makes everyone’s life easier! by Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in Customer Service, Listening Power, People Skills, Soft Skills
To deliver the best customer experience be plentiful & ready in these specific ways. Insights from Kate Nasser, The People Skills Coach™
Posted in intercultural, People Skills, People Skills Chat, Soft Skills, Tweets
Join weekly global #PeopleSkillsChat on Twitter SUN. Aug. 25th 10am EDT Topic: Cultural Differences. Host: Kate Nasser, The People Skills Coach™, Author of Leading Morale Guest hosting for Kate this week is chat moderator Tom Rhodes.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills, Soft Skills, Teamwork
Leadership: Solve these employee interaction problems or they plant roots of a toxic culture that plagues profitability. Experience fr The People Skills Coach™.
Posted in Careers & Jobs, People Skills, People Skills Chat, Soft Skills, Tweets
Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.
Posted in intercultural, People Skills, People Skills Chat, Soft Skills, Tweets
Travel learning open-mindedness is our #peopleskills global Twitter chat Nov. 22nd 10amET. JOIN The People Skills Coach™ to explore this topic amidst all the hatred, discord, and strife racking our world today.
Posted in Employee Engagement, Hot Topics and New Bits, intercultural, People Skills, People Skills Chat, Soft Skills, Teamwork, Tweets
Diverse workplace collaboration brings out the best from everyone. JOIN The People Skills Coach™ & community to explore connection & collaboration.
Posted in Hot Topics and New Bits, Leadership, People Skills, People Skills Chat, Tweets
Authentic Leadership: Can you be totally yourself & lead diverse people? Explore this & more in Twitter chat 10am ET Host: The People Skills Coach™.
Posted in Hot Topics and New Bits, intercultural, People Skills, People Skills Chat, Tweets
In this global environment, does cultural heritage help or hinder interactions? JOIN Twitter chat Host: The People Skills Coach™ & community to explore it Sunday March 16th 10am EDT/2pm GMT.
Posted in People Skills Chat
Join People Skills Twitter Chat May 19, 2013 “Impact of Intercultural & Personality Type Pace & Time Differences” Host Kate Nasser, The People-Skills Coach™ & Co-host of this topic Guillaume Gevrey (@ggevrey).
Posted in Employee Engagement, Hot Topics and New Bits, Leadership
Many leaders realize confidence looks different between genders and cultures. Yet leaders still miss 1 key determinant of confidence – performance expectations. 5 questions to see and communicate more clearly on confidence and engage employees’ talent!
Posted in Careers & Jobs, Hot Topics and New Bits, intercultural, Leadership, People Skills
Guest blogger and executive intercultural coach, Anne Egros, discusses the magic power of color for success. Whether you are interviewing for a job, creating a brand marketing campaign, or interacting with business colleagues around the globe, you can benefit from knowing the intercultural meanings of color.
Posted in Hot Topics and New Bits, Leadership, Teamwork
Contrary to popular belief, there is an “I” in team. A team result needs individual efforts and overlooking that reduces workplace morale in Western cultures. Especially in the USA, recognize individual contributions to fuel and inspire long term teamwork. Here are 3 steps to achieving this …
Posted in Customer Service, Hot Topics and New Bits, intercultural, People Skills, Soft Skills
Sales and customer service soar when you show the customers that you “get them”. Don’t insult your customers with fake imitation. Understand them and adapt to their cultural preferences. Read more …