Posted in Employee Engagement, Leadership, Leading Morale, morale, People Skills, Soft Skills
Your leading morale mindset transforms team members’ thinking from scarcity to abundance. This is very valuable. by Kate Nasser, The People Skills Coach™ & Author, Leading Morale.
Posted in inspiration, People Skills, Soft Skills, Teamwork
For great acceptance speeches for awards etc, highlight your gratitude for these things. Kate Nasser The People Skills Coach™, Leading Morale
Posted in Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork
Reasons why people disconnect from your leadership, teamwork, and service (and how to remedy this). by Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in Careers & Jobs, Coaching Professional, inspiration, People Skills, Soft Skills
Prevent jealousy by not comparing your daily life to someone’s highlight reel! ~Steven Furtick. Tips from Kate Nasser The People Skills Coach™, Author, Leading Morale
Posted in Coaching Professional, Employee Engagement, Leadership, Listening Power, People Skills, Soft Skills
Leaders, here’s how to coach super talkers & chatty coworkers to listen. It affects morale & results. Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork
When you think of teamwork weaknesses, what jumps to your mind? There are the standard images of some teammates not contributing and not being accountable. Yet because these are so visible, they are easier to address. Here are some subtle actions that you may be doing that make it difficult for others to be teammates […]
Posted in Customer Service, inspiration, People Skills, Soft Skills
Great contact center reps and agents spend most of their time saying yes and delivering resolutions to customers. However, sometimes they must say no. There is a secret set of steps for doing that well. Image by Frederic Gombert via Flickr Creative Commons License. Great Contact Center Reps Know How to Say No Most of […]
Posted in Careers & Jobs, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
For success in your work and personal life, don’t get trapped in these uncomfortable communication traps. Here’s how to do it without creating conflict along the way. Image by Bradley Huchteman via Flickr Creative Commons License. How to Escape These Communication Traps w/o Creating Conflict In response to a previous blog post I wrote on
Posted in Coaching Professional, Leadership, Leading Morale, People Skills, Soft Skills
Leadership: When you criticize employees do they hear value or contempt? Rethink criticism w/ tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Do people see you as patronizing or helpful? Here are 5 tangible tips from The People Skills Coach™ to be helpful to others. Leadership, Teamwork, Service!
Posted in inspiration, intercultural, Leadership, Leading Morale, morale, People Skills, Soft Skills
To respect cultural diversity, start with learning how to pronounce other people’s names. In any work setting, you are bound to meet people from different cultures with names you’ve rarely heard. If you’re not sure how to pronounce their names, ask them. It shows you care about getting to know them. Moreover, it shows that […]
Posted in Careers & Jobs, Coaching Professional, inspiration, Leadership, Leading Morale, People Skills, Soft Skills
Initiate these people skills firsts to produce infinite business & career opportunities for everyone. Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in Leadership, Leading Morale, morale, People Skills, Personality Types, Soft Skills
Here is how logical thinking can actually create trouble. Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership Analytic
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leaders, turn these 8 common people skills mistakes into brilliance in leadership, employee engagement, & customer experience. by Kate Nasser The People Skills Coach™.
Posted in Employee Engagement, Leadership, People Skills, Soft Skills
Words that driver type leaders hate & what to say instead. Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership