Answering questions clearly helps create an outstanding patient experience. Have you taught everyone how to do this? Tips fr The People Skills Coach™.
Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.
JOIN The People Skills Coach™ & community for #Peopleskills global Twitter chat June 28th 10amEDT on Random Acts of Kindness.
Join our new year people skills chat on Twitter Jan. 4th 10amET to explore celebrating your employees in 2015. Host: Kate Nasser, The People Skills Coach™.
As we near the end of National Customer Service Week 2010, the endless demand for superior service lives on. To help train for the best, I offer these customer service inspirational thoughts. Let them retool your teams’ skills, revive your spirit, and refuel your engines so that daily work becomes a daily celebration with customers. There are 9 thoughts — please add your #10!