Posted in Customer Service, inspiration, People Skills, Soft Skills
Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX
Posted in Customer Service, inspiration, People Skills, Soft Skills
Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX
Posted in Employee Engagement, Leading Morale, Listening Power, People Skills, Soft Skills, Teamwork
For great team dynamics, eliminate these 5 extremes that harm interaction & results. New insight from The People Skills Coach™ for leadership & teamwork.
Posted in Leadership, Leading Morale, Listening Power, morale, People Skills, Soft Skills
Leaders, learn this simple rule for highly effective leadership questions from Kate Nasser, The People Skills Coach™ Author, Leading Morale
Posted in Careers & Jobs, Leading Morale, Listening Power, morale, People Skills, Soft Skills
How to win arguments w/o making enemies. Steps from Kate Nasser, The People Skills Coach™, Author, Leading Morale | Communication Leadership
Posted in Leadership, Leading Morale, Listening Power, morale, People Skills, Soft Skills, Teamwork
Don’t immediately defend employees when you hear complaints about them. Steps from Kate Nasser The People Skills Coach™ Author Leading Morale
Posted in Careers & Jobs, Customer Service, Leadership, Listening Power, People Skills, Sales, Soft Skills
When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Employee Engagement, inspiration, Leadership, Leading Morale, People Skills, Soft Skills
How great leaders discover employee talents by Kate Nasser, The People Skills Coach™, Author, Leading Morale. |Employee Engagement Leadership
Posted in Employee Engagement, Leadership, Leading Morale, People Skills
Why are many leaders the driver personality: pros & cons. Insights from Kate Nasser, The People Skills Coach™, Author Leading Morale | Leadership
Posted in Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork
Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading Morale
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, Listening Power, morale, People Skills, Soft Skills
Leadership: Leaders, Are you silencing employees? Check this list from Kate Nasser, The People Skills Coach™ to avoid silencing them & the damaging results.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
When you first encounter people how do you engage them & discover who they are? JOIN Kate Nasser, The People Skills Coach™ in global #PeopleSkillsChat to explore this.
Posted in Coaching Professional, People Skills, People Skills Chat, Soft Skills, Tweets
Sharing natural talents is valuable but not always easy. JOIN global #PeopleSkillsChat on Twitter w/ Host Kate Nasser, The People Skills Coach™ to share your tips on sharing talents & learn from others.
Posted in inspiration, morale, People Skills, People Skills Chat, Soft Skills, Tweets
JOIN us in global #PeopleSkillsChat this SUN. Aug. 14th 10am EDT w/ host Kate Nasser, The People Skills Coach™ to explore the connection & power of hope trust resilience.
Posted in Leadership, Leading Morale, People Skills, Personality Types, Soft Skills
How to turn verbal conflict / collision into opportunity collaboration & results. Kate Nasser The People Skills Coach™ Author Leading Morale.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Verbal collisions don’t have to mean more conflict. JOIN Kate Nasser, The People Skills Coach™ in Twitter global #PeopleSkillsChat Sun. Aug. 7th 10am EDT to explore this from diverse angles.