listening

Listening Readiness: Be Ready to Hear Positives | #PeopleSkills

Listening Readiness: Picture is sign Positive Negative

Listening readiness: Do you hear positives & agreement or block it & keep pushing to convince others? Kate Nasser, The People Skills Coach™

Highly Effective Connection & Top Performance: Eliminate Static! #PeopleSkills

Highly Effective Connection: Image is two bicyclists approaching each other.

For highly effective connection in leadership, teamwork, morale, service & sales, eliminate the static that detours you. Kate Nasser, The People Skills Coach™

Customer Voice Speaks the True Customer Experience | #CX #Leadership

Customer Voice: Image is quote "Learn to listen sometime opportunity knocks very softly. ~ unknown author"

Listen to the customer voice if you want your business to thrive. Customer experience insights from Kate Nasser, The People Skills Coach™ | #CX #Leadership

Listening Leverage: JOIN Global #PeopleSkillsChat SUN. Dec. 6th 10am ET

Accepting Failure Graciously: Image is People Skills Global Chat Logo

The listening leverage you have in life and work is very powerful. Join Kate Nasser, The People Skills Coach™ in global Twitter #PeopleSkillsChat to explore. | Leadership | Teamwork | Customer Service | Employee Engagement | Relationships

Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

These Virtual People Skills Dissolve Distance | #PeopleSkills #Leadership

Virtual People Skills: Image is two nautical ropes linked together in the center

Working from home & video conferencing, use these virtual people skills to close distance between everyone. Kate Nasser The People Skills Coach™

Virtual Work: JOIN Global #PeopleSkillsChat SUN. Oct. 25th 10am EDT

Accepting Failure Graciously: Image is People Skills Global Chat Logo

Virtual work presents human interaction challenges. Join Kate Nasser The People Skills Coach™ in weekly Global #PeopleSkillsChat Sun. Oct 25th RE: Virtual Interactions.

Prevent Conversation Derailment: JOIN Global #PeopleSkillsChat Oct. 11th 10amEDT

Accepting Failure Graciously: Image is People Skills Global Chat Logo

Prevent conversation derailment is Twitter global #PeopleSkillsChat topic Sunday Oct. 11th 10am EDT. JOIN host Kate Nasser, The People Skills Coach™ to share your experience and perspective.

People Skills Civility & Empathy – Power Up This Duo | #CustServ #Leadership

People Skills Civility & Empathy Duo: Image is two red flowers.

National Customer Service Week: Power up people skills civility & empathy for excellence. Kate Nasser The People Skills Coach™, Author, Leading Morale

Powerful Relationship Lessons: Best Nurses Teach Us These | #CustServ #PeopleSkills

Powerful Relationship Lessons: Image is a seedling tree being planted

Great nurses teach us the following powerful relationship lessons. Use these lessons in business! Insight fr Kate Nasser, The Poeple Skills Coach™, Author of Leading Morale.

Quality Dialogue: JOIN Global #PeopleSkillsChat Sun. July 26th 10am EDT

Accepting Failure Graciously: Image is People Skills Global Chat Logo

In diverse world, how can we increase quality dialogue? Join global #PeopleSkillsChat Sun. July 26th 10am EDT w/ host Kate Nasser, The People Skills Coach™, Author, Leading Morale

Comments Off

Customer Cues: Adapt to These Customer Needs | #CX #CustServ

Customer Cues: Image is an ear trumpet near an ear.

Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Comments Off

Customer Experience Strategy: Do You Conquer or Collaborate? | #Leadership #CX

Customer Experience Strategy: Image is vector drawing of straight and circular images.

Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration

Comments Off

Leadership Lesson to Lead Change: Speak Obvious Truths! #LeadMorale

Powerful Leadership Lesson: Image is sign saying Today's Lesson

In addition to classic wisdom on leading change, here’s a simple powerful leadership lesson that boosts momentum. Kate Nasser The People Skills Coach™, Author of Leading Morale.

Comments Off

Leadership People Skills Step to COVID-19 Recovery | #PeopleSkills #COVID19

Leadership People Skills Step to Crisis Recovery: Image is an open blank journal w/ pencil.

Vital proactive leadership people skills step to crisis recovery: Capture employee experience in real time during the crisis. Here’s how fr Kate Nasser,The People Skills Coach™

Comments Off

Older Posts »