Posted in Customer Service, People Skills, Soft Skills
Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Customer Service, Hot Topics and New Bits, Leadership, People Skills, Sales, Soft Skills
Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration
Posted in Leadership, Leading Morale, People Skills, Soft Skills, Thriving in Change, video
In addition to classic wisdom on leading change, here’s a simple powerful leadership lesson that boosts momentum. Kate Nasser The People Skills Coach™, Author of Leading Morale.
Posted in Leadership, Leading Morale, morale, People Skills, Soft Skills
Vital proactive leadership people skills step to crisis recovery: Capture employee experience in real time during the crisis. Here’s how fr Kate Nasser,The People Skills Coach™
Posted in Hot Topics and New Bits, Listening Power, People Skills, Soft Skills
Leadership: When leading change, use great communication not bluntness. Being blunt bombs out for 6 logical reasons. Guidance fr The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
Most people say they seek freedom yet their actions show they want dominance. Workplace teamwork trouble follows! Insights from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
Civility is not elitist yet many have come to believe it is. JOIN global Twitter #PeopleSkillsChat to discuss the truth and value about civility w/ host Kate Nasser, The People Skills Coach™
Posted in inspiration, Listening Power, morale, People Skills, People Skills Chat, Soft Skills, Teamwork
JOIN Kate Nasser, The People Skills Coach™ & worldwide community for global Twitter #PeopleSkillsChat SUN. Jan 12th 10am ET to explore preventing conflict | Leadership & Teamwork
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Posted in Hot Topics and New Bits, Listening Power, People Skills, Soft Skills
If we want conflict-free conversations we must live up to these key responsibilities when interacting with others. Tips fr Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Listening Power, People Skills, People Skills Chat, Soft Skills, Tweets
Join Twitter global #PeopleSkillsChat SUN Jan 5, 2020 at 10am ET for kickoff of the 8th year of chat w/ host Kate Nasser, The People Skills Coach™ TOPIC: Human Value of Being Seen & Heard
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Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Leaders & teams, how good are you at hearing truth w/o defensiveness? Join global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™.
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Posted in Hot Topics and New Bits, inspiration, Leadership, Leading Morale, People Skills, Soft Skills
Leading morale isn’t an abstract theory. Lead these positive interactions to lead morale. Tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
JOIN weekly global #PeopleSkillsChat on Twitter SUN 15th 10am ET w/ Kate Nasser, The People Skills Coach™ to explore how to make great communication happen.
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Posted in Employee Engagement, inspiration, Leadership, Leading Morale, morale, People Skills, Teamwork
These straight-forward practical people skills changes create a new dawn of success for all. Latest from Kate Nasser, The People Skills Coach™, Author of Leading Morale | Leadership, Teamwork, Employee Engagement, Customer Service
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Do you have conflict skills to help you be strong AND also listen to resolve conflict? JOIN weekly global #PeopleSkillsChat on Twitter w/ host Kate Nasser, The People Skills Coach™ SUN. Aug. 4th 10am EDT.
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