listening

Logical Thinking Not Always Appropriate? #PeopleSkills #LeadMorale

Logical Thinking: Image is broken chain link fence.

Here is how logical thinking can actually create trouble. Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership Analytic

Leaders, Avoid 8 Common Causes of People Skills Mistakes #LeadMorale

Leaders, turn these 8 common people skills mistakes into brilliance in leadership, employee engagement, & customer experience. by Kate Nasser The People Skills Coach™.

Horrible Customer Experience & Patient Experience: Constant Causes | #CX

Horrible Customer Experience & Patient Experience. Image is hands tied at wrist.

Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX

Team Dynamics: 5 Extremes That Harm Teamwork #PeopleSkills #Leadership

Team Dynamics: Image is stormy waters on rocks.

For great team dynamics, eliminate these 5 extremes that harm interaction & results. New insight from The People Skills Coach™ for leadership & teamwork.

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Highly Effective Leadership Questions: Open-Ended vs. Closed-Ended

Highly Effective Leadership Questions: Image consists of pieces of a plain beige crossword puzzle.

Leaders, learn this simple rule for highly effective leadership questions from Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Win Arguments: How to Prevail Without Making Enemies #PeopleSkills

Win Arguments: Image is to vines connected with one ahead of the other.

How to win arguments w/o making enemies. Steps from Kate Nasser, The People Skills Coach™, Author, Leading Morale | Communication Leadership

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Defend Employees & Teammates: When NOT To | #Leadership #LeadMorale

Defend Employees: Image is man crawling up side of mirrored building.

Don’t immediately defend employees when you hear complaints about them. Steps from Kate Nasser The People Skills Coach™ Author Leading Morale

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Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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Discover Employee Talents: How Great Leaders Do It | #LeadershipCoaching

Discover Employee Talents: Image is diverse colored stones.

How great leaders discover employee talents by Kate Nasser, The People Skills Coach™, Author, Leading Morale. |Employee Engagement Leadership

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Why Many Leaders Are Driver Personality: Pros & Cons #Leadership

Driver Personality: Image is the word finish, a line, and below it the word start.

Why are many leaders the driver personality: pros & cons. Insights from Kate Nasser, The People Skills Coach™, Author Leading Morale | Leadership

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Communicating Clearly: Human Reasons It’s Essential for Trust | #Leadership #PeopleSkills

Communicating Clearly: Image is PYREX dish.

Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading Morale

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Insidious Leadership: Are You Silencing Employees? | #EmployeeEngagement

Are You Suffocating Employees: Image is round head w/ hand around throat.

Leadership: Leaders, Are you silencing employees? Check this list from Kate Nasser, The People Skills Coach™ to avoid silencing them & the damaging results.

First Encounter Skills: JOIN Global #PeopleSkillsChat SUN. Sept 18th 10am EDT

Listening Again: Image is People Skills Chat Logo.

When you first encounter people how do you engage them & discover who they are? JOIN Kate Nasser, The People Skills Coach™ in global #PeopleSkillsChat to explore this.

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Sharing Natural Talents: JOIN Global #PeopleSkillsChat SUN. Aug. 21st 10am EDT

Listening Again: Image is People Skills Chat Logo.

Sharing natural talents is valuable but not always easy. JOIN global #PeopleSkillsChat on Twitter w/ Host Kate Nasser, The People Skills Coach™ to share your tips on sharing talents & learn from others.

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Hope Trust Resilience: JOIN Global #PeopleSkillsChat SUN. Aug. 14th 10am EDT

Listening Again: Image is People Skills Chat Logo.

JOIN us in global #PeopleSkillsChat this SUN. Aug. 14th 10am EDT w/ host Kate Nasser, The People Skills Coach™ to explore the connection & power of hope trust resilience.

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