listening

8 Uncaring Workplace Reasons to Create a Caring Workplace | #LeadMorale

Uncaring Workplace: Picture is a half ditched row boat.

Uncaring workplace reasons to create a caring workplace. by Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership

Leaders, Steps to Coach Super Talkers to Listen! | #PeopleSkills #LeadMorale

Super Talkers: Image is a big ocean wave.

Leaders, here’s how to coach super talkers & chatty coworkers to listen. It affects morale & results. Kate Nasser, The People Skills Coach™, Author, Leading Morale

Coaching Employees: One Very Important Step | #Management #Leadership

Coaching Employees Use Action Words. Image is a pair of shoes.

When coaching employees to change their behaviors for greater success, there is one very important step to remember. Use action words to guide them to actionable change vs. judgmental labels that lead nowhere. Here’s how. Image by Jeshu John via DesignerPics.com Coaching Employees: The Key Step So many times leaders and managers take on the […]

Logical Thinking Not Always Appropriate? #PeopleSkills #LeadMorale

Logical Thinking: Image is broken chain link fence.

Here is how logical thinking can actually create trouble. Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership Analytic

Leaders, Avoid 8 Common Causes of People Skills Mistakes #LeadMorale

Leaders, turn these 8 common people skills mistakes into brilliance in leadership, employee engagement, & customer experience. by Kate Nasser The People Skills Coach™.

Horrible Customer Experience & Patient Experience: Constant Causes | #CX

Horrible Customer Experience & Patient Experience. Image is hands tied at wrist.

Persistent causes of horrible customer experience & patient experience & how to address them. Kate Nasser, The People Skills Coach™ | CX

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Team Dynamics: 5 Extremes That Harm Teamwork #PeopleSkills #Leadership

Team Dynamics: Image is stormy waters on rocks.

For great team dynamics, eliminate these 5 extremes that harm interaction & results. New insight from The People Skills Coach™ for leadership & teamwork.

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Highly Effective Leadership Questions: Open-Ended vs. Closed-Ended

Highly Effective Leadership Questions: Image consists of pieces of a plain beige crossword puzzle.

Leaders, learn this simple rule for highly effective leadership questions from Kate Nasser, The People Skills Coach™ Author, Leading Morale

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Win Arguments: How to Prevail Without Making Enemies #PeopleSkills

Win Arguments: Image is to vines connected with one ahead of the other.

How to win arguments w/o making enemies. Steps from Kate Nasser, The People Skills Coach™, Author, Leading Morale | Communication Leadership

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Defend Employees & Teammates: When NOT To | #Leadership #LeadMorale

Defend Employees: Image is man crawling up side of mirrored building.

Don’t immediately defend employees when you hear complaints about them. Steps from Kate Nasser The People Skills Coach™ Author Leading Morale

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Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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Discover Employee Talents: How Great Leaders Do It | #LeadershipCoaching

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How great leaders discover employee talents by Kate Nasser, The People Skills Coach™, Author, Leading Morale. |Employee Engagement Leadership

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Why Many Leaders Are Driver Personality: Pros & Cons #Leadership

Driver Personality: Image is the word finish, a line, and below it the word start.

Why are many leaders the driver personality: pros & cons. Insights from Kate Nasser, The People Skills Coach™, Author Leading Morale | Leadership

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Communicating Clearly: Human Reasons It’s Essential for Trust | #Leadership #PeopleSkills

Communicating Clearly: Image is PYREX dish.

Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading Morale

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Insidious Leadership: Are You Silencing Employees? | #EmployeeEngagement

Are You Suffocating Employees: Image is round head w/ hand around throat.

Leadership: Leaders, Are you silencing employees? Check this list from Kate Nasser, The People Skills Coach™ to avoid silencing them & the damaging results.

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