Posted in Leadership, Leading Morale, morale, People Skills, Personality Types, Soft Skills
Here is how logical thinking can actually create trouble. Kate Nasser, The People Skills Coach™, Author, Leading Morale | Leadership Analytic
logic
Posted in inspiration, People Skills, People Skills Chat, Soft Skills
Honoring Feelings is our #PeopleSkills global Twitter chat topic. WHEN: Sunday Oct. 30, 2022 at 10AM EDT. Hashtag: #PeopleSkillsChat NOTE: USA is now on Daylight Saving Time. Click this time zone converter to convert Eastern Daylight Time to your local time zone. Background on Chat: Giving Advice Honoring feelings of others is key to great […]
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Posted in Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
Strengthen & show emotional intelligence by seeing many reasons for other’s behavior — not just one reason. Kate Nasser, The People Skills Coach™, Author of Leading Morale
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Posted in Customer Service, Leadership, Leading Morale, People Skills, Teamwork
In emergencies, how good are you at showing crises empathy to those you serve? Tips and insights fr Kate Nasser The People Skills Coach™ | Customer Service, Leadership, Teamwork
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Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
The slippery steps of bullying may not be what you think. Short read with big impact from Kate Nasser, The People Skills Coach™.
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Posted in Customer Service, Hot Topics and New Bits, IT, People Skills, Soft Skills
IT Customer Service training teaches empathy to logic based teams. From this you get org. collaboration & cross teamwork between technical and non-technical teams. After 25 years of teaching IT Customer Service to programmers, operations staff and tech support reps, I share in this post some of the keys to doing it. They are very capable of developing great people skills.
Posted in Careers & Jobs, Coaching Professional, Hot Topics and New Bits, inspiration, Thriving in Change
Stuck in a rut even though you see what to do and where to go? Fear doesn’t have to be the gum on your shoe. Here’s the one step that removes the gum.
Posted in Hot Topics and New Bits, People Skills, Soft Skills
Do your words explore or judge, discuss or declare, communicate or condemn? A people-skills mindset and one skillful tip put you on the road to success.