Posted in Customer Service, Hot Topics and New Bits, IT, Leadership
Information technology (IT) teams can transform customer experience w/ these steps even w/ high demand. Insights from IT customer service coach Kate Nasser.
management
Posted in Hot Topics and New Bits, inspiration, Leadership, morale, People Skills, Soft Skills
Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, People Skills
Leadership: Do you know how to reduce jealousy & increase performance? Here’s a roadmap from Kate Nasser, The People Skills Coach™, Author of Leading Morale
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, morale, People Skills
How’s your business empathy? Are these blocks stopping your empathy & success at work? By Kate Nasser The People Skills Coach™ | Leadership Morale Sales
Posted in Lead Morale Chat, Leadership, morale, Tweets
Lead Morale Global Chat on Twitter is seeking a new venue. Found/host Kate Nasser The People Skills Coach™ and author of Leading Morale, asks what venue is right for this powerful topic?
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
JOIN annual end bullying rally in #PeopleSkills global chat SUN Oct. 7th 10amEDT. Host: Kate Nasser The People Skills Coach™ Share your kindness, your voice, & insights.
Posted in Customer Service, Leadership, People Skills, Soft Skills
Leaders, managers, and team leaders, lead customer service morale w/ these 5 steps from Kate Nasser, The People Skills Coach, author of new book, Leading Morale. Happy National Customer Service Week!
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills
People skills are essential to leadership & team success yet often low priority in this fast paced business world. Get started w/ these 12 essentials fr The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, morale
Jersey Mike’s Subs recent firing of a pregnant employee shows need to prevent biased company culture. Here’s how. Kate Nasser, The People Skills Coach™.
Posted in Employee Engagement, Lead Morale Chat, Leadership, morale
How can you best support employees to lead high morale? Join #LeadMorale global Twitter chat Sept. 6th 8pmET. Host: Kate Nasser, The People Skills Coach™ | Leadership, Employee Engagement, Teamwork, Customer Service.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, People Skills
Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.
Posted in Hot Topics and New Bits, Leadership, morale, People Skills
People skills, especially empathy, connect us for amazing results IF we empathize *before we analyze. Does that seem odd? Are you wondering how can you empathize before you know if you agree? Experienced based insights fr The People Skills Coach™. Author of Leading Morale.
Posted in Lead Morale Chat, Leadership, Tweets
Leaders & teams, do you focus on building trust or assume it’s there? JOIN #LeadMorale global Twitter chat w/ host Kate Nasser, The People Skills Coach™. || Leading Morale, Employee Engagement, Leadership
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, morale
Leaders, if you want employee empowerment make sure your managers & their beliefs support it! Case study results and leadership how to’s from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Employee Engagement, inspiration, Lead Morale Chat, Leadership
Empower don’t grab power is #LeadMorale global Twitter chat topic July 12th 9pmEDT. JOIN Kate Nasser, The People Skills Coach™, author of Leading Morale, with a global community of leaders, managers, and employees participating in this important chat.
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