management

Leaders: Replace the No Whining Sign w/ This | #Leadership #PeopleSkills

Leaders & managers, instead of demeaning people w/ “stop whining”, lead this way for results. Leadership insights fr Kate Nasser, The People Skills Coach™.

7 Do-or-Die Questions to Succeed as the Sudden Leader | #Leadership

Leadership Challenge: Image is Bag w/ Question Mark

Before you take a position of interm or acting leader (aka sudden leader), ask these do-or-die questions. Kate Nasser, The People Skills Coach™ | Leadership

Leadership People Skills Mistake: Mislabeling Communicators as Nervous | #PeopleSkills

Leadership People Skills Mistake: Image is face image of just eyes and eyebrows.

Leaders, are you making this needless yet harmful leadership people skills mistake? by Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Employee Engagement, Leadership Development

Essential People Skills Mindset: Adapt to Close the Gap | #PeopleSkills

Essential People Skills Mindset: Image is humanoid putting the last puzzle piece in place.

For great people skills results, start w/ this essential people skills mindset. Insight fr Kate Nasser, The People Skills Coach™ | Leadership, Teamwork, Leading Morale, Employee Engagement, Sales, Customer Service.

Manage Expectations w/ These People Skills | #PeopleSkills #Leadership

Manage Expectations: Image is an eye w/ lavender blue eyeball.

Manage expectations with these people skills. It improves leadership, teamwork, sales, & customer service experience. Kate Nasser, The People Skills Coach™.

Leadership: Does Negative Feedback Drive You to These Reactions? | #PeopleSkills

Negative Feedback: Image is a mesh ping pong paddle.

Leaders, managers, teachers, doctors, and others: Do you minimize others when they give you negative feedback? Examples fr Kate Nasser, The People Skills Coach™. | Leadership, Management, Customer Experience

Reach Out to Transform Customer Experience in IT | #CIOs #CFOs #CX

Transform Customer Experience; Image is hands over a keyboard.

Information technology (IT) teams can transform customer experience w/ these steps even w/ high demand. Insights from IT customer service coach Kate Nasser.

Leadership Gratitude: Give Employees These Heartfelt Thanks | #LeadMorale

Leadership Gratitude: Image is pictoquote about gratitude.

Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.

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Leadership Steps to Reduce Jealousy & Increase Performance | #PeopleSkills

Reduce Jealousy: Image is one employee look mistrustful of another.

Leadership: Do you know how to reduce jealousy & increase performance? Here’s a roadmap from Kate Nasser, The People Skills Coach™, Author of Leading Morale

Business Empathy: Overcome These Blocks to Succeed | #PeopleSkills #Leadership

Business Empathy: Image is cinder blocks arranged in pattern with openings for change.

How’s your business empathy? Are these blocks stopping your empathy & success at work? By Kate Nasser The People Skills Coach™ | Leadership Morale Sales

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Lead Morale Global Chat: New Venue – Yes or No?

Lead Morale Global Chat: Image is #LeadMorale Chat Logo.

Lead Morale Global Chat on Twitter is seeking a new venue. Found/host Kate Nasser The People Skills Coach™ and author of Leading Morale, asks what venue is right for this powerful topic?

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Annual End Bullying Rally: JOIN #PeopleSkills Chat Oct. 7th 10amEDT

Awaken Leader Enlightenment: Image is People Skills Global Chat Logo

JOIN annual end bullying rally in #PeopleSkills global chat SUN Oct. 7th 10amEDT. Host: Kate Nasser The People Skills Coach™ Share your kindness, your voice, & insights.

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Customer Service Morale: 5 Key Leadership Steps | #CustServ #NCSW18

Customer Service Morale: Image is loudspeaker w/ words dignity & respect.

Leaders, managers, and team leaders, lead customer service morale w/ these 5 steps from Kate Nasser, The People Skills Coach, author of new book, Leading Morale. Happy National Customer Service Week!

Leadership #PeopleSkills: 12 Essentials to Proficient People Skills

People Skills for Leaders: Image is Light Bulb.

People skills are essential to leadership & team success yet often low priority in this fast paced business world. Get started w/ these 12 essentials fr The People Skills Coach™.

Biased Company Culture: Are You Remaking Yours? || #LeadMorale

Biased Company Culture: Image is a picture of Jersey Mike's subs.

Jersey Mike’s Subs recent firing of a pregnant employee shows need to prevent biased company culture. Here’s how. Kate Nasser, The People Skills Coach™.

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