managers

Key Customer Service Moments: Leaders, How Well Do Your Teams Handle These?

Key Customer Service Moments: Image is analog clock with no hands.

Leaders, How well do your teams handle these keystone customer service moments? Customer experience w/ Kate Nasser, The People Skills Coach™

Team Harmony: Leaders, Are You Needlessly Sacrificing Great Results? #LeadMorale

Team Harmony: Image are zen rocks stacked but tipping.

Leaders your organization can have team harmony, high morale & great results IF you address these 4 issues. Kate Nasser, The People Skills Coach™, Author Leading Morale

Leading Former Peers: JOIN Weekly Global #PeopleSkillsChat SUN. Feb 20th

Cultural Intelligence: Image is People Skills Chat Logo.

Leading former peers is global Twitter #PeopleSkillsChat topic w/ host Kate Nasser The People Skills Coach™ Sun. Feb 20th 10am ET. Come discuss the challenges of leading your former peers/colleagues & how to do it well.

Leading Morale Behavior Tip: Address Toxic Behaviors | #LeadMorale #PeopleSkills

Leading Morale Behavior Tip: Image is the book cover.

Leaders & managers, to lead morale well follow this leading morale behavior tip from Kate Nasser, The People Skills Coach™, address the following toxic behaviors and your org. & team performance will soar. Catch more tips in Kate’s new book Leading Morale. | Leadership, Employee Engagement | Teamwork.

Easy Leadership Shifts: 5 Moves to Engage Employees | #EmployeeEngagement

Leadership: Image is 5 speed gear shift

Employee Engagement: Sustain morale even in tough times. 5 easy leadership shifts to engage employees. Kate Nasser The People Skills Coach™

Leaders, Are Your Direct Reports a Wart on Arm of Progress? | #Leadership

Leaders, are your direct reports breeding success or are they a wart on the arm of progress? Here are 5 warts to look for and cure for business success.

Turn Followers into Collaborators: JOIN Global #PeopleSkillsChat SUN. Sept 5th

Cultural Intelligence: Image is People Skills Chat Logo.

Leadership: How to turn followers into collaborators is global #PeopleSkillsChat topic w/ host Kate Nasser The People Skills Coach™. Join in Sun. Sept 5th 10am EDT on Twitter.

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Micromanager Impact: JOIN Global #PeopleSkillsChat SUN. Aug. 22nd 10am ET

Cultural Intelligence: Image is People Skills Chat Logo.

Micromanager impact is our global Twitter #PeopleSkillsChat. Join host Kate Nasser, The People Skills Coach™ SUN. Aug. 22nd 10am EDT to explore & share your experiences.

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Leadership Humility Myths Fears & Truths | #LeadMorale #PeopleSkills

Leadership Humility Myths: Image is tall check pieces and one bends.

Leadership humility myths and fears don’t have to stop you from leading well. Replace them with these truths. By Kate Nasser, The People Skills Coach™.

Micromanagers: Reasons Employees Can’t Stand You | #PeopleSkills

Micromanagers: Image is twisted wool under a microscope.

Look at how micromanagers ruin productivity & morale & how to fix it. Kate Nasser The People Skills Coach™ Author Leading Morale | Management

Manager People Skills: JOIN Global #PeopleSkillsChat SUN. March 28th 10am EDT

Cultural Intelligence: Image is People Skills Chat Logo.

Manager people skills is our Twitter global #PeopleSkillsChat topic w/ host Kate Nasser, The People Skills Coach™ Author Leading Morale. JOIN us SUN. March 28th 10am ET.

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Extreme Behaviors: Leaders, Coach Employees to Moderate Theirs #Leadership

Extreme Behaviors: Image is Gold arcs and circles.

Leaders & managers, address team members’ extreme behaviors to sustain performance & morale. Kate Nasser, The People Skills Coach™ | Leadership | Teamwork ] Leading Morale

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True Employee Engagement: Appreciate & Recognize | #LeadMorale

True Employee Engagement: Image is the word Grow w/ fingers walking up the letters.

For true employee engagement & morale, praise daily not just outstanding performance. Kate Nasser, The People Skills Coach™, Author of Leading Morale

These Virtual People Skills Dissolve Distance | #PeopleSkills #Leadership

Virtual People Skills: Image is two nautical ropes linked together in the center

Working from home & video conferencing, use these virtual people skills to close distance between everyone. Kate Nasser The People Skills Coach™

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Essential Decision Making Emotions: Are You Using These? | #Leadership

Decision Making Emotions: Image is brain w/ heart shape embedded in it.

Some leadership training says to eliminate all emotion from decision making. WRONG. Use these decision making emotions and trash the rest. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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