manners

Etiquette Revisited: JOIN Global #PeopleSkillsChat SUN. Oct. 20th 10am ET

Equanimity & Composure: Image is Global Chat Logo

Etiquette is far more than manners at work & in business. JOIN global #PeopleSkillsChat for Etiquette Revisited – SUN. Oct. 20th 10am EDT. Host Kate Nasser, The People Skills Coach™

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Good Manners: JOIN People Skills Global Chat July 22nd | #PeopleSkills

Equanimity & Composure: Image is Global Chat Logo

Are good manners still valuable in this digital world, in life & in business? Join Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat Sun. July 22nd 10amET to share your views.

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Customer Service Outburst: 5 Needs That Ruin Customer Experience

Customer Service Outburst: Image is Picture of Nockamixon Lake at State Park in PA.

Customer Service Outburst: What brings customer service reps to lose it w/ customers? A park ranger story about Lake Nockamixon. From The People Skills Coach™.

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The Rewards of Courtesy: JOIN #Peopleskills Chat SUN. Sept. 14th

Putting People Down: Image is people skills logo.

What are the true rewards of courtesy in business? JOIN The People Skills Coach™ in global Twitter chat SUN. 9/14 10am EDT on the value of courtesy.

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Manipulative People Skills: I Know You’d Do the Same for Me #peopleskills

Manipulative People Skills: Image is Twisted Balloon in Shape of Poodle

Saying “I know you would do the same for me” instead of “you are welcome” is manipulative people skills, not influence. Caution fr The People Skills Coach™.