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Impersonal Medical Care Creates These Problems | #Healthcare #PeopleSkills

Impersonal Medical Care: Image is Kate Nasser quote "Doctor, if you want me to trust you, give me your attention when I speak."

Posted in Customer Service, Patient Experience, People Skills, Soft Skills

Impersonal medical care undermines patient trust & follow-up. Real life examples fr Kate Nasser, The People Skills Coach™ Healthcare Medicine

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