Mindset

Resilient Relationships: JOIN Global #PeopleSkillsChat SUN. Sept 1st 10am EDT

Workplace friendships: Image is People Skills Global Chat Logo

Join weekly global #PeopleSkillsChat on Twitter SUN Sept 1st 10am EDT on Twitter. TOPIC: Resilient Relationships Host: Kate Nasser, The People Skills Coach™

What Peace Loving Leaders Do Incorrectly in Conflict | #Leadership #LeadMorale

Peace Loving Leaders: Image is dove w/ olive branch

Peace loving leaders can achieve success or create a mess. Here are the mistakes they make in conflict & what to do instead. Leadership insights fr Kate Nasser, The People Skills Coach™

Respect Feelings & Views to Overcome Bias | #LeadMorale #PeopleSkillsChat

Respect Feelings: Image is pictoquote saying "People have a lot to say about lives they've never lived."

To overcome bias, respect feelings & views even when they are diff. from yours. Why & how fr Kate Nasser, The People Skills Coach™ & Author Leading Morale.

Overcoming Bruises Scars Failure: JOIN #PeopleSkillsChat April 7th 10am EDT

Workplace friendships: Image is People Skills Global Chat Logo

To rebuild trust in others you must commit to overcoming bruises scars & failure. Join global #PeopleSkillsChat SUN. April 7th 10am EDT w/ host Kate Nasser, The People Skills Coach™.

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Essential People Skills Mindset: Adapt to Close the Gap | #PeopleSkills

Essential People Skills Mindset: Image is humanoid putting the last puzzle piece in place.

For great people skills results, start w/ this essential people skills mindset. Insight fr Kate Nasser, The People Skills Coach™ | Leadership, Teamwork, Leading Morale, Employee Engagement, Sales, Customer Service.

New Day New Relationships: JOIN #PeopleSkillsChat March 17th 10amEDT

Workplace friendships: Image is People Skills Global Chat Logo

Do you approach each day as new day new relationships of growth? JOIN Kate Nasser, The People Skills Coach™ in global #PeopeSkillsChat on Twitter SUN. March 17th at 10am EDT.

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Avoid Criticizing Others: JOIN #PeopleSkillsChat Jan. 27th 10amET

Workplace friendships: Image is People Skills Global Chat Logo

Avoid criticizing others is tge upcoming topic for weekly global people skills Twitter chat SUN. Jan. 27th 10amET. Host: Kate Nasser, The People Skills Coach™ | Teamwork, Relationships, Respect

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Leadership Presence: JOIN #PeopleSkillsChat Jan. 20th 10amET

Workplace friendships: Image is People Skills Global Chat Logo

People skills weekly global Twitter chat will explore leadership presence this SUN. Jan. 20th. Host: Kate Nasser, The People Skills Coach™. JOIN us & share your insights.

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New Attitudes & Spirit! JOIN People Skills Global Chat Jan. 6th | #PeopleSkillsChat

Workplace friendships: Image is People Skills Global Chat Logo

JOIN our 7th year kickoff of People Skills Global Twitter chat Sun. Jan. 6th 2019 at 10amET w/ founder & host Kate Nasser, The People Skills Coach™. Use our expanded hashtag #PeopleSkillsChat TOPIC: New Attitudes & Spirit.

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People Skills Reflections on Leadership Teamwork & Morale | #LeadMorale

People Skills Reflection: Image is a sunset.

Kate Nasser The People Skills Coach™ shares 3 year-end people skills reflections on leadership teamwork & morale. Simple read will change your new year.

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Biased Company Culture: Are You Remaking Yours? || #LeadMorale

Biased Company Culture: Image is a picture of Jersey Mike's subs.

Jersey Mike’s Subs recent firing of a pregnant employee shows need to prevent biased company culture. Here’s how. Kate Nasser, The People Skills Coach™.

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Leaders Break Free of Old Beliefs to Lead Morale | #LeadMorale

Leaders Break Free of Old Beliefs: Image is iron links in a chain

To lead morale leaders break free of old beliefs – not chained to the past. Action items fr Kate Nasser, The People Skills Coach, Author of Leading Morale.

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Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX

Positive People Skills Beliefs: Image is gold and red stars on green hatched background.

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

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Customers Frustrating You? How to Feel Content in Restraint | #custserv

Are Customers Frustrating You? Image is Speak No Evil Hand Over Mouth

Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.

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Super Customer Experience: Feelings Aren’t Random

See behind the emotion.

Super customer service experience is about positive feelings but leaders grouse that they can’t build a business on the randomness of feelings. Well customer feelings are NOT random. Look behind the impact of the customer’s request and you’ll find the pain and then deliver the gain — for them and for you.

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