Posted in Leadership, Leading Morale, morale, People Skills, Thriving in Change
Peace loving leaders can achieve success or create a mess. Here are the mistakes they make in conflict & what to do instead. Leadership insights fr Kate Nasser, The People Skills Coach™
Posted in Careers & Jobs, Hot Topics and New Bits, Leadership, morale, People Skills, Soft Skills
To overcome bias, respect feelings & views even when they are diff. from yours. Why & how fr Kate Nasser, The People Skills Coach™ & Author Leading Morale.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets, Uncategorized
To rebuild trust in others you must commit to overcoming bruises scars & failure. Join global #PeopleSkillsChat SUN. April 7th 10am EDT w/ host Kate Nasser, The People Skills Coach™.
Posted in Careers & Jobs, Coaching Professional, inspiration, People Skills, Soft Skills, Teamwork
For great people skills results, start w/ this essential people skills mindset. Insight fr Kate Nasser, The People Skills Coach™ | Leadership, Teamwork, Leading Morale, Employee Engagement, Sales, Customer Service.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Do you approach each day as new day new relationships of growth? JOIN Kate Nasser, The People Skills Coach™ in global #PeopeSkillsChat on Twitter SUN. March 17th at 10am EDT.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Avoid criticizing others is tge upcoming topic for weekly global people skills Twitter chat SUN. Jan. 27th 10amET. Host: Kate Nasser, The People Skills Coach™ | Teamwork, Relationships, Respect
Posted in Careers & Jobs, Leadership, People Skills, People Skills Chat, Tweets
People skills weekly global Twitter chat will explore leadership presence this SUN. Jan. 20th. Host: Kate Nasser, The People Skills Coach™. JOIN us & share your insights.
Posted in inspiration, morale, People Skills, People Skills Chat, Soft Skills, Tweets
JOIN our 7th year kickoff of People Skills Global Twitter chat Sun. Jan. 6th 2019 at 10amET w/ founder & host Kate Nasser, The People Skills Coach™. Use our expanded hashtag #PeopleSkillsChat TOPIC: New Attitudes & Spirit.
Posted in Hot Topics and New Bits, inspiration, Leadership, morale, People Skills, Soft Skills, Teamwork
Kate Nasser The People Skills Coach™ shares 3 year-end people skills reflections on leadership teamwork & morale. Simple read will change your new year.
Posted in Hot Topics and New Bits, Leadership, morale
Jersey Mike’s Subs recent firing of a pregnant employee shows need to prevent biased company culture. Here’s how. Kate Nasser, The People Skills Coach™.
Posted in Employee Engagement, Leadership, morale, People Skills
To lead morale leaders break free of old beliefs – not chained to the past. Action items fr Kate Nasser, The People Skills Coach, Author of Leading Morale.
Posted in Customer Service, Hot Topics and New Bits, inspiration, People Skills, Sales, Soft Skills
Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video
Posted in Customer Service, Hot Topics and New Bits, inspiration, People Skills, Soft Skills, Training
Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, IT
Super customer service experience is about positive feelings but leaders grouse that they can’t build a business on the randomness of feelings. Well customer feelings are NOT random. Look behind the impact of the customer’s request and you’ll find the pain and then deliver the gain — for them and for you.
Posted in Coaching Professional, People Skills, People Skills Chat, Soft Skills, Tweets
Do you think that being objective means being cold & unfeeling? It doesn’t. JOIN Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat April 15th 10amEDT to explore how to be caring & objective. | Leadership | Healthcare |