narcissism

Narcissism Effects on Others: JOIN #PeopleSkills Chat June 4th 10amEDT

Putting People Down: Image is people skills logo.

In honor of Narcissism Abuse Awareness Day this moth, JOIN us in People Skills global Twitter chat SUN. June 4th 10amEDT to explore impact of narcissism. Host Kate Nasser, The People Skills Coach™. Hashtag #PeopleSkills

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Leaders, THE Threat to Superior Customer Experience

A recent expose on CBS Sunday Morning highlighted the derogatory names that companies use about their customers. As I watched with sadness and wonderment, I began to write this post about THE threat to superior customer experience. I welcome your insights as well as shout outs about companies that do deliver!