Posted in Employee Engagement, Hot Topics and New Bits, People Skills, Soft Skills
ONE word or phrase can mar career relationships & destroy your professional people-skills image. Leaders, team members, new grads — online or in person — replace this phrase with better alternatives!
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Are good manners still valuable in this digital world, in life & in business? Join Kate Nasser, The People Skills Coach™ in #PeopleSkills global Twitter chat Sun. July 22nd 10amET to share your views.
Posted in Careers & Jobs, People Skills, People Skills Chat, Soft Skills, Tweets
Has rudeness conquered etiquette as the new norm around the globe? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat Feb. 7th 10amET/3pmGMT to explore.
Posted in Hot Topics and New Bits, People Skills, People Skills Chat, Soft Skills, Tweets
Social networking takes more than social media. JOIN People Skills global Twitter chat (#peopleskills) April 26 10am EDT to explore beyond the media! Hosting in my absence is Chantal Bechervaise. Thanks Chantal!!
Posted in Hot Topics and New Bits, People Skills, Sales, Soft Skills
When networking, social media etiquette connects us. Beware this impolite move that separates & pushes people apart. Tips fr The People Skills Coach™.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
What are the true rewards of courtesy in business? JOIN The People Skills Coach™ in global Twitter chat SUN. 9/14 10am EDT on the value of courtesy.
Posted in Hot Topics and New Bits, People Skills, Soft Skills, Tweets
Join People Skills Twitter Chat SUN March 10th at 10am EDT/3pm GMT. Explore topic of people skills in social media. Discuss online communication & manners. Have fun and ban one online behavior that really irks you! All are welcome. 10am Eastern DAYLIGHT Time/ 3pm GMT.
Posted in Customer Service, Hot Topics and New Bits, IT
A 2012 American Express customer service barometer shows how important civility is to modern day customer experience. If you doubt it like some, you may be betting against the success of your business. 3 key points to consider …
Posted in Hot Topics and New Bits, Leadership, People Skills, Soft Skills, Teamwork
Honesty is delivered with respect that gives it far more power than bluntness. Consider these benefits before choosing how to communicate effectively in any situation.
Posted in Careers & Jobs, Hot Topics and New Bits, People Skills, Soft Skills
We all make mistakes. They don’t have to define or trap you. Here are 5 steps to ensure that your people-skills mistakes in person or online won’t limit your professional image or personal potential.