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Empathetic Chatbots: Can Leaders & Doctors Be As Empathetic? | #Leadership

Empathetic Chatbots: Image is 3 faces on a meter with an arrow pointing at smiling face

Posted in Leadership, Leading Morale, People Skills, Soft Skills

Empathetic chatbots score higher on empathy than doctors & leaders. Why & how doctors can change this. Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Impersonal Medical Care Creates These Problems | #Healthcare #PeopleSkills

Impersonal Medical Care: Image is Kate Nasser quote "Doctor, if you want me to trust you, give me your attention when I speak."

Posted in Customer Service, Patient Experience, People Skills, Soft Skills

Impersonal medical care undermines patient trust & follow-up. Real life examples fr Kate Nasser, The People Skills Coach™ Healthcare Medicine

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Uncaring Healthcare: JOIN Global #PeopleSkillsChat SUN. Sept 12th 10am ET

Listening Again: Image is People Skills Chat Logo.

Posted in People Skills, People Skills Chat, Soft Skills, Tweets

Join global #PeopleSkillsChat on Twitter this SUN. Sept 12th 10am EDT to discuss roots of uncaring healthcare. Host Kate Nasser, The People Skills Coach™ | Doctors Nurses

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