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Customer Cues: Adapt to These Customer Needs | #CX #CustServ

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Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Leadership Lesson to Lead Change: Speak Obvious Truths! #LeadMorale

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In addition to classic wisdom on leading change, here’s a simple powerful leadership lesson that boosts momentum. Kate Nasser The People Skills Coach™, Author of Leading Morale.

See Extroverts Learning vs. Ego | #PeopleSkills

Extroverts Learning: Image is different megaphone.

If extroverts bother you, see the extroverts learning vs. dominating. Working well w/ diverse people benefits you. Latest from Kate Nasser, The People Skills Coach™. | Teamwork, Collaboration, Leadership, Innovation