Remarkable Benefits of Peaceful Ego | #PeopleSkills #LeadMorale #Business

Peaceful Ego: Image is a stack of zen meditation stones.

All the work you do on self-esteem can create a peaceful ego that gives you these thirteen remarkable benefits. Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Comments Off

Superior Customer Experience: Feedback Fluency Part II #custserv #cx

Superior Customer Experience: Image is many ears.

Leaders, here are 4 critical beliefs & steps to creating superior customer experience through listening to the customer. From The People Skills Coach™.

Psychological Barriers to a Super Customer Experience

Reps, agents, & managers bad behavior choices w/ customers are often rooted in psychological issues. The damage to the customer relationship is dramatic and thus worthy of your time and attention. Here are 4 commons ones & how to overcome for super customer experience.

Customer Experience: Every Move We Make, Every Vow We Break

Super customer experience comes not from procedures but from awareness of customer perspective & delivery to it. 3 key insights to be in harmony with customers!