Dealing w/ Difficult People is our #PeopleSkills global chat topic Aug. 19th 10amEDT. JOIN host Kate Nasser, The People Skills Coach™ & global community to learn/share.
Parents changing roles as children grow impact interactions between them. Then as parents age, adult children’s roles change and impact interactions again. JOIN Kate Nasser The People Skills Coach™ #PeopleSkills global Twitter chat Sun. May 14th 10amEDT to explore.
Leadership attack responses: 5 Smart effective options, besides attacking back, for leaders in responding to verbal attacks. Latest fr The People Skills Coach™.
Modern leadership requires far more giving & employee engagement. Yet it doesn’t mean being faceless. Key differences fr The People Skills Coach™.
People skills success: Find & unleash your empathy for leadership, teamwork, employee engagement, customer service. Guide map from The People Skills Coach™.
The people skills topic of patience is always worth exploring & practicing! JOIN The People Skills Coach™ for Twitter #peopleskills chat on patience – Sunday Dec. 21st 10amET.
Leaders, avoid the threat of the leadership mirage that confuses patience with inaction. Critical steps fr The People Skills Coach™.
When you get frustrated with customer behavior, are you tempted to respond badly? Call centers, contact centers, customer care teams, technical support departments — here is the antidote to your frustration! Here are 7 common situations and simply great choices.