people skills

Former Abusive Leaders: Why Do Employees Speak Well of Them? | #Leadership

Former Abusive Leaders: Image is a sketched negative face.

Why employees defend former abusive leaders who are no longer w/ the company. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Demeaning People vs. Uplifting Them: Join Global #PeopleSkillsChat July 19th

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Join in Twitter global #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach™ to explore why some folks like demeaning people vs. lifting them up? Sun. July 19th 10am EDT.

What Powerless Feelings Do to Customers & Employees | #Leadership

Powerless Feelings: Image is complex drawing that looks trapped.

To undo customer and employee anger & upset, find their powerless feelings & empower them. Kate Nasser, The People Skills Coach™, Author of Leading Morale.

Examine Bias: JOIN Global #PeopleSkillsChat SUN. July 12th 10am EDT

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Join weekly global Twitter #PeopleSkillsChat Sun. July 12th 10am ET w/ host Kate Nasser, The People Skills Coach™ to examine bias in many dimensions.

Customer Service Incompetence: Empathy Only For Tears | #CX #PeopleSkills

Customer Service Incompetence: Image is a tear from someone's eye.

Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.

Handling Significant Changes: JOIN Global #PeopleSkillsChat June 28th

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What makes handling significant changes tough & how can we all do it better together? JOIN Twitter global #PeopleSkillsChat Sun. June 28th 10am EDT w/ host Kate Nasser, The People Skills Coach™

Communicating Differently After Conflict | #PeopleSkills #Leadership

Communicating Differently: Image is Different Colored Rocks

Communcating differently after a conflict paves the future. Essential changes for success fr Kate Nasser, The People Skills Coach™, Author Leading Morale.

Reduce Work From Home Burnout: JOIN Global #PeopleSkillsChat June 21st

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How to reduce work from home stress & burnout is Twitter global #PeopleSkillsChat topic June 21st 10am EDT. Join host Kate Nasser, The People Skills Coach™ & worldwide community to explore this topic. | Leadership

Disrespect People: When Are We Most Likely To? #PeopleSkills #Leadership

Disrespect People: Image is the word disrespect typed on a manual typewriter.

When are you most likely disrespect people? Disrespect ruins leadership, teamwork, morale. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Addressing Racism Directly: JOIN Global #PeopleSkillsChat Sun. June 14th | #EndRacism

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Addressing racism is critical. Please join Kate Nasser, The People Skills Coach™ in global Twitter #PeopleSkillsChat SUN. June 14th 10am ET. | Leadership

Customer Experience Strategy: Do You Conquer or Collaborate? | #Leadership #CX

Customer Experience Strategy: Image is vector drawing of straight and circular images.

Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration

Trust Building Feedback: JOIN Global #PeopleSkillsChat June 7th 10am EDT

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Do you know how to give trust-building feedback vs. dumping on others? Join Kate Nasser, The People Skills Coach™, Author, Leading Morale, in global #PeopleSkillsChat SUN. June 7th 10am EDT. Leadership, Teamwork, Employee Experience

Courageous Apologies Define You Positively | #PeopleSkills #Trust

Courageous Apologies: Image is the word trust in front of crisscrossed slats

If you struggle w/ giving unconditional courageous apologies, learn how they define you & build great future. Insight fr Kate Nasser, The People Skills Coach™, Author of Leading Morale

Worst Leadership Mistakes: JOIN Global #PeopleSkillsChat May 31st 10am EDT

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Join Kate Nasser, The People Skills Coach™, Author, Leading MOrale in Twitter #PeopleSkillsChat 10am ET to explore the leadership mistakes employees most dislike and even resent.

Leading Virtually: Leadership Communication Essentials

Leadership communication essentials for leading virtually (don’t call it remotely!) Insights fr Kate Nasser, The People Skills Coach™ Author, Leading Morale.

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