Posted in Leadership, Leading Morale, People Skills, Soft Skills
Change misguided leadership belief of forcing struggle to change people w/ these guidelines fr Kate Nasser, The People Skills Coach™ Author Leading Morale.
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People Skills
Posted in Customer Service, People Skills, Soft Skills
Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
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Posted in Customer Service, Hot Topics and New Bits, Leadership, Leading Morale, People Skills, Soft Skills, Teamwork
Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career
Posted in Customer Service, Hot Topics and New Bits, People Skills, Soft Skills, Teamwork
We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork
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Posted in Coaching Professional, inspiration, Leadership, Leading Morale, People Skills, Soft Skills
Leaders, nourish your leadership empathy with these key steps fr Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Employee Experience, Teamwork, Engagement
Posted in Hot Topics and New Bits, inspiration, Leadership, morale, People Skills, Soft Skills
Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.
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Posted in Employee Engagement, Hot Topics and New Bits, Leadership, morale
Leaders, remove these leadership fears that kill morale & lead morale to great success. Kate Nasser, The People Skills Coach™, author of Leading Morale.
Posted in Hot Topics and New Bits, Listening Power, People Skills, Personality Types, Soft Skills
If extroverts bother you, see the extroverts learning vs. dominating. Working well w/ diverse people benefits you. Latest from Kate Nasser, The People Skills Coach™. | Teamwork, Collaboration, Leadership, Innovation
Posted in Customer Service, Hot Topics and New Bits
For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™.
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Posted in Careers & Jobs, Coaching Professional, Hot Topics and New Bits, inspiration, morale, People Skills
Does insecurity stop you from accepting help, learning, & growing? Gut level gratitude is the fix. Here’s why from Kate Nasser, The People Skills Coach™ | Leadership | Career | Relationships | Emotional Intelligence
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Posted in Customer Service, inspiration, People Skills
Rigid procedures, individual insecurity, know-it-all mindset, and blunt words lead to conquering customers vs. caring for them. Insights fr Kate Nasser The People Skills Coach™
Posted in Coaching Professional, Employee Engagement, Listening Power, morale, People Skills
If you want great workplace ready people skills, check your beliefs. People skills leadership & teamwork checklist fr Kate Nasser, The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
Leadership: Engage employees! Don’t minimize employees these ways & risk business success. Tangible turnaround tips fr Kate Nasser The People Skills Coach™.
Posted in Careers & Jobs, Hot Topics and New Bits, Leadership, Listening Power, People Skills, Soft Skills
You have a new position. Use these essential new job people skills for a positive start & great finish! Latest career tips fr Kate Nasser, The People Skills Coach™. | Leadership & Teamwork
Posted in Customer Service, Hot Topics and New Bits, Soft Skills
Want customers to love your business? Everyone in customer experience repeat daily, love the customers not the rules. You can show care and still work within guidelines. Latest from Kate Nasser, The People Skills Coach™.