We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork
Leaders, nourish your leadership empathy with these key steps fr Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Employee Experience, Teamwork, Engagement
Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.
Leaders, remove these leadership fears that kill morale & lead morale to great success. Kate Nasser, The People Skills Coach™, author of Leading Morale.
If extroverts bother you, see the extroverts learning vs. dominating. Working well w/ diverse people benefits you. Latest from Kate Nasser, The People Skills Coach™. | Teamwork, Collaboration, Leadership, Innovation
Do improved people skills really help people? Yes, they really do. Wouldn’t it be better to overlook the bad way people treat you and see the value of what they offer? No, not exactly. Moreover, your poor people skills can drive people away from you. In leadership, teamwork, and business in general, this is death […]
For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™.
Does insecurity stop you from accepting help, learning, & growing? Gut level gratitude is the fix. Here’s why from Kate Nasser, The People Skills Coach™ | Leadership | Career | Relationships | Emotional Intelligence
Are you making these common people skills mistakes that drive others away? Checklist fr Kate Nasser, The People Skills Coach™. | Leadership Teamwork Morale
Rigid procedures, individual insecurity, know-it-all mindset, and blunt words lead to conquering customers vs. caring for them. Insights fr Kate Nasser The People Skills Coach™
If you want great workplace ready people skills, check your beliefs. People skills leadership & teamwork checklist fr Kate Nasser, The People Skills Coach™.
Leadership: Engage employees! Don’t minimize employees these ways & risk business success. Tangible turnaround tips fr Kate Nasser The People Skills Coach™.
You have a new position. Use these essential new job people skills for a positive start & great finish! Latest career tips fr Kate Nasser, The People Skills Coach™. | Leadership & Teamwork
Want customers to love your business? Everyone in customer experience repeat daily, love the customers not the rules. You can show care and still work within guidelines. Latest from Kate Nasser, The People Skills Coach™.
The words leaders use impact people & performance. Use these two simple letters for inclusive leadership. Insights fr Kate Nasser, The People Skills Coach™.