People Skills

Misguided Leadership Belief: Force Struggle to Change People | #LeadMorale

Misguided Leadership Belief: Image is an onion w/ an orange peel attached in the shape of a heart.

Change misguided leadership belief of forcing struggle to change people w/ these guidelines fr Kate Nasser, The People Skills Coach™ Author Leading Morale.

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Customer Cues: Adapt to These Customer Needs | #CX #CustServ

Customer Cues: Image is an ear trumpet near an ear.

Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.

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Avoid These Defensive Replies to Feedback | #PeopleSkills #Leadership

Defensive Replies: Image is blue suited arm with red boxing glove at end on the hand.

Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career

Customers Need to Trust We Will … | #CustServ National Customer Service Week

Customers Need to Trust: Image is the word trust spelled w/ building blocks.

We ask customers to do something hard — trust us. So remember customers need to trust we will do the following. By Kate Nasser, The People Skills Coach™ | Customer Service | Customer Experience | Leadership | Teamwork

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How to Nourish Leadership Empathy | #LeadMorale #PeopleSkills

Nourish Leadership Empathy: Image is watering can on a road of grass

Leaders, nourish your leadership empathy with these key steps fr Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Employee Experience, Teamwork, Engagement

Leadership Gratitude: Give Employees These Heartfelt Thanks | #LeadMorale

Leadership Gratitude: Image is pictoquote about gratitude.

Leaders, show your leadership gratitude w/ *these heartfelt thanks to employees. Insight fr Kate Nasser The People Skills Coach™ & Author of Leading Morale.

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Remove These Leadership Fears That Kill Morale | #LeadMorale

Leadership Fears: Image is hand written message saying I Can, I Can't.

Leaders, remove these leadership fears that kill morale & lead morale to great success. Kate Nasser, The People Skills Coach™, author of Leading Morale.

See Extroverts Learning vs. Ego | #PeopleSkills

Extroverts Learning: Image is different megaphone.

If extroverts bother you, see the extroverts learning vs. dominating. Working well w/ diverse people benefits you. Latest from Kate Nasser, The People Skills Coach™. | Teamwork, Collaboration, Leadership, Innovation

Trustworthy Customer Service: Leaders & Teams, Step Up Not Aside | #CX

Trustworthy Customer Service: Image is clothes pin attached to a line.

For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™.

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Gut Level Gratitude Defeats Insecurity | #PeopleSkills #Leadership

Gut Level Gratitude: Image is sign that says openness & connection.

Does insecurity stop you from accepting help, learning, & growing? Gut level gratitude is the fix. Here’s why from Kate Nasser, The People Skills Coach™ | Leadership | Career | Relationships | Emotional Intelligence

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Are You Unknowingly Conquering Customers? | #PeopleSkills #Custserv

Conquering Customers: Image is a hammer.

Rigid procedures, individual insecurity, know-it-all mindset, and blunt words lead to conquering customers vs. caring for them. Insights fr Kate Nasser The People Skills Coach™

Workplace Ready People Skills: Start With These Beliefs | #PeopleSkills

Workplace Ready People Skills: Image is Gandhi quote about beliefs thoughts words actions.

If you want great workplace ready people skills, check your beliefs. People skills leadership & teamwork checklist fr Kate Nasser, The People Skills Coach™.

Numerous Ways Smart Leaders Foolishly Minimize Employees | #Leadership

Leaders Foolishly Minimize Employees: Image is diverse disengaged employees.

Leadership: Engage employees! Don’t minimize employees these ways & risk business success. Tangible turnaround tips fr Kate Nasser The People Skills Coach™.

New Job People Skills: Use These Essentials | #PeopleSkills

New Job People Skills: Image is Being at Office on Day One.

You have a new position. Use these essential new job people skills for a positive start & great finish! Latest career tips fr Kate Nasser, The People Skills Coach™. | Leadership & Teamwork

Customer Experience Repeat Daily: Love the Customers Not the Rules

Customer Experience Repeat Daily: Image is American Airlines jet.

Want customers to love your business? Everyone in customer experience repeat daily, love the customers not the rules. You can show care and still work within guidelines. Latest from Kate Nasser, The People Skills Coach™.

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