Posted in Customer Service, Hot Topics and New Bits, Soft Skills
Want customers to love your business? Everyone in customer experience repeat daily, love the customers not the rules. You can show care and still work within guidelines. Latest from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills, Soft Skills, Thriving in Change
The words leaders use impact people & performance. Use these two simple letters for inclusive leadership. Insights fr Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, Listening Power, People Skills, Soft Skills
Forget New Year’s resolutions. For success, reflect on & use what you’ve learned about people. 5 people skills realizations from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, intercultural, Leadership
Leadership Diversity: Leading diverse people isn’t about high level strategy. Its root is an inescapable human truth. Kate Nasser, The People Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits
Don’t just focus on angry customers. Reverse customer experience strategy & make sure you retain calm customers too. Video fr The People Skills Coach™.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
JOIN people skills community SUN. Aug. 30th in #Peopleskills global Twitter chat to explore happiness in life and work. Host: The People Skills Coach™.
Posted in Employee Engagement, People Skills, People Skills Chat, Tweets
With Amazon.com workplace culture in the news, People Skills global Twitter chat this Sunday will discuss: Can you have mega innovation & employee morale? JOIN #Peopleskills global Twitter chat 10amET to explore w/ The People Skills Coach™.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
People skills global Twitter chat Aug. 16, 10amET will explore bringing your whole self to work. JOIN The People Skills Coach™ & community.
Posted in People Skills, People Skills Chat, Soft Skills, Tweets
Building new relationships is inevitable. How can you do it well? JOIN The People Skills Coach™ for #Peopleskills global Twitter chat Aug. 9th 10amET.
Posted in Hot Topics and New Bits, inspiration, People Skills, Soft Skills
Empathy is a key to business success. It turns diversity into understanding. It is the connection before the solution. Insights fr The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
Leaders, when does your leadership gap & how do you fix the trouble you unintentionally create? Insights & tangible steps fr The People Skills Coach™.
Posted in Hot Topics and New Bits, People Skills, People Skills Chat, Soft Skills, Tweets
Positive workplace behaviors impact teams & the business. JOIN The People Skills Coach™ and community Sunday Aug. 2nd 10amET in #peopleskills global Twitter chat to share/learn.
Posted in Hot Topics and New Bits, inspiration, intercultural, People Skills, Soft Skills, Tweets
Fashion photographer Rick Guidotti’s video on albinism inspires #Peopleskills Twitter chat Seeing Beauty in Others Beyond the Norms. JOIN The People Skills Coach™.
Posted in inspiration, People Skills, People Skills Chat, Soft Skills, Tweets
Harmony at work is valuable and often misunderstood. JOIN People Skills global Twitter chat SUN. July 19th. Guest hosting for Kate Nasser is Jandis Price.
Posted in Coaching Professional, People Skills, People Skills Chat, Soft Skills, Tweets
How well do you interact w/ highly sensitive people? JOIN The People Skills Coach™ in #peopleskills global Twitter chat SUN. July 12th 10amEDT to discuss.