positive

People Skills Quagmire: When Exaggeration Ruins Everything #PeopleSkills

People Skills Quagmire: Image is exaggerated streams of light.

Avoid these seven times when exaggeration creates a people skills quagmire that costs you credibility & trust. Insights fr Kate Nasser, The People Skills Coach™. Leadership, Teamwork, Leading Morale, Relationships.

Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX

Positive People Skills Beliefs: Image is gold and red stars on green hatched background.

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

Comments Off

Positive Leadership vs. Intimidation: JOIN #PeopleSkills Chat June 24th

Positive Affirmations: Image is People Skills Global Chat Logo

Leaders, do you use positive leadership or intimidation to lead? JOIN People Skills global Twitter chat w/ host Kate Nasser, The People Skills Coach™ to explore! June 24th 10amEDT Hashtag: #PeopleSkills

Comments Off

Customers Frustrating You? How to Feel Content in Restraint | #custserv

Are Customers Frustrating You? Image is Speak No Evil Hand Over Mouth

Are customers frustrating you? Here’s how to avoid losing it & be happy about your restraint. Insight fr The People Skills Coach™.

Comments Off

Indulgent Customer Experience: Are You Ready to Frolic? | #CX

Indulgent Customer Experience; Image is two people dancing in a field.

Indulgent Customer Experience: Indulge your customers & enjoy the joy you awaken in them. How & why fr Kate Nasser The People Skills Coach™. | #Carnival #CX

Confidence Beats Disdain Every Time | #Success #PeopleSkills

Confidence Beats Disdain Image is tower w/ invincible confidence at the top.

Don’t let others disdain you and put you down. Confidence beats disdain w/ self-love & self-esteem. More inspiration & insight fr Kate Nasser, The People Skills Coach™. Success!

Comments Off

Giving & Receiving Feedback: JOIN #PeopleSkills Chat Dec. 11

Putting People Down: Image is people skills logo.

JOIN People Skills global Twitter chat (#PeopleSkills) to discuss giving & receiving feedback. A critical skill in life and work. Dec. 11th 10amET/3pmGMT with Kate Nasser, The People Skills Coach™ & global community.

Comments Off

Positive Customer Service Results from Everyday People Skills | #custserv

Positive Customer Service Results: Image is the word CARE.

National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!

Leadership Hurdle: 5 Human Reasons People Are Drawn to Negativity

Leadership Hurdle: Image is negative emoticon face.

Leadership Hurdle: Do you know how to counteract the power of negativity? First, understand these human reasons for negativity’s draw. Latest fr Kate Nasser, The People Skills Coach™.

Super Customer Experience: Loyalty not Imprisonment! | #cx #custserv

Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.

Career Promotion Thinking: Replace These Non Leader Thoughts

If you want a career promotion, replace these non leader thoughts and show your leadership ability. Slide show from The People Skills Coach™.

Comments Off

Cultivating Positive Emotions: JOIN People Skills Chat May 10th

Putting People Down: Image is people skills logo.

Cultivating positive emotions is our people skills global Twitter chat topic in honor of Mothers Day SUN. May 10th 10amET. Host: The People Skills Coach™. Co-host Dr. Hoda Maalouf! Hashtag: #Peopleskills

Comments Off

Bragging vs Sharing Success Stories: Join #Peopleskills Chat March 1st

Putting People Down: Image is people skills logo.

What is the difference between bragging vs sharing success stories? JOIN The People Skills Coach™ & community March 1st 10amET to discover more.

Comments Off

Vigilance and Optimism: Explore in #Peopleskills Chat Feb. 1st

Putting People Down: Image is people skills logo.

JOIN #Peopleskills global Twitter chat to explore how vigilance and optimism affect teamwork and interactions. Host: Kate Nasser, The People Skills Coach™.

Comments Off

New Year People Skills Chat: Celebrating People & #Peopleskills Jan. 4th

Putting People Down: Image is people skills logo.

Join our new year people skills chat on Twitter Jan. 4th 10amET to explore celebrating your employees in 2015. Host: Kate Nasser, The People Skills Coach™.

Comments Off

« Newer Posts - Older Posts »