Posted in inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills
Leaders, it is essential to understand employees or you may confuse their patience for laziness. Tips fr Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in Leadership, Leading Morale, morale, People Skills, Soft Skills
Vital proactive leadership people skills step to crisis recovery: Capture employee experience in real time during the crisis. Here’s how fr Kate Nasser,The People Skills Coach™
Posted in Careers & Jobs, Coaching Professional, Hot Topics and New Bits
How to not be pigeon-holed in/by first career job. Insights fr former techie turned people skills coach Kate Nasser, The People Skills Coach™, Entrepreneur.
Posted in Careers & Jobs, Coaching Professional, Hot Topics and New Bits, inspiration, Leadership, People Skills, Thriving in Change
To embrace change & lead it, build & tap these remarkable traits & skills. Growth checklist fr Kate Nasser The People Skills Coach™ | Leadership Lead Morale
Posted in Customer Service, Leadership
As we explore customer experience leadership, it’s amazing how much we learn from asking the simple question, What do customers wish we would do? The answers to this question ensure that our customer experience leadership focuses on what truly matters to customers. So let’s look at those answers! Image by Michael W. May via Flickr […]
Posted in Hot Topics and New Bits, Leadership, Thriving in Change
Why do leaders commit resources to solving problems yet less for preventing them. Here are several reasons & how to use more proactive leadership.