problem solving

Hotel Customer Experience: Are Your Employees Problem Solvers? | #CX

Hotel Customer Experience: Image is front desk of a hotel

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. You may be thinking that they can’t do it every single time. OK that makes sense. Yet […]

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Family Civility: JOIN Global #PeopleSkillsChat Sun. March 15th 10am EDT

Listening Again: Image is People Skills Chat Logo.

Join global #PeopleSkillsChat on Twitter SUN. March 15th 10am EDT Host Kate Nasser, The People Skills Coach™ Author of Leading Morale TOPIC: Family Civility

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