punishment

Nourishing Words Not Punishing Punches: JOIN #PeopleSkillsChat June 30th

Listening Again: Image is People Skills Chat Logo.

Posted in inspiration, Leadership, morale, People Skills, People Skills Chat, Soft Skills, Tweets

What does it take to use more nourishing words at work & everyday life? Value/impact? Join global #PeopleSkillsChat on Twitter SUN. June 30th 10am EDT w/ Kate Nasser, The People Skills Coach™.

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Customer Service Will Innovate If Fear of Failure Low

Posted in Customer Service, Hiring Talent, Thriving in Change

Leaders tout innovation key to success in this decade. That has to include innovation at the front line of customer service and technical support. Are your front line team empowered to innovate and adapt to diverse customers’ needs? Read how …