Posted in Customer Service, Hot Topics and New Bits, inspiration, Leading Morale, Training
Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale tips fr Kate Nasser The People Skills Coach™, Author of Leading Morale
Posted in Employee Engagement, inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills, Uncategorized, video
Take these essential leadership steps to lead high morale. Critical practical advice fr Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership, morale, People Skills, Soft Skills, Teamwork
Leading morale for big team dreams & results is not only possible; it’s essential. Here’s how fr Kate Nasser The People Skills Coach™ | Leadership Teamwork EmployeeEngagement
Posted in inspiration, People Skills, People Skills Chat, Soft Skills
In honor of MLK, Jr. birthday, #PeopleSkills global Twitter chat will explore heroism & heroes. JOIN Kate Nasser The People Skills Coach™ & global community Sun. Jan 14th 10amET to share your views & learn from others.
Posted in Hot Topics and New Bits, inspiration, Leadership
Leadership vitality means being agile not erratic. Confuse them & you crush success. Here are the key difference from Kate Nasser, The People Skills Coach™.
Posted in Careers & Jobs, People Skills, People Skills Chat, Sales, Soft Skills, Tweets
JOIN People Skills global Twitter chat SUN. Jan. 22nd to explore business career people skills w/ The People Skills Coach™ & global community at 10amET/3pmGMT. Use hashtag: #PeopleSkills
Posted in Hot Topics and New Bits, Leadership, Thriving in Change
Change vs inconsistency – successful leaders know the key differences & stop change resistors from misguiding everyone. Insight fr The People-Skills Coach™.
Posted in Customer Service, Hot Topics and New Bits, Leadership, Sales
Sales & Customer Service Leaders – We can learn many things from the green movement and apply those lessons to sales and customer service. Here are 3 principles that will sustain and renew our businesses with financial ($ green) success!
Posted in Customer Service, Hiring Talent, Thriving in Change
Leaders tout innovation key to success in this decade. That has to include innovation at the front line of customer service and technical support. Are your front line team empowered to innovate and adapt to diverse customers’ needs? Read how …