purpose

Sales & Customer Service Leaders: 3 Green Principles

Posted in Customer Service, Hot Topics and New Bits, Leadership, Sales

Sales & Customer Service Leaders – We can learn many things from the green movement and apply those lessons to sales and customer service. Here are 3 principles that will sustain and renew our businesses with financial ($ green) success!

Customer Service Will Innovate If Fear of Failure Low

Posted in Customer Service, Hiring Talent, Thriving in Change

Leaders tout innovation key to success in this decade. That has to include innovation at the front line of customer service and technical support. Are your front line team empowered to innovate and adapt to diverse customers’ needs? Read how …

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