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Join #PeopleSkills Global Chat on Equality Jan. 15th 10amET

Putting People Down: Image is people skills logo.

Posted in inspiration, People Skills, People Skills Chat, Tweets

People skills global Twitter chat takes on vital topic of human equality Jan. 15 in honor of MLK, Jr day. JOIN The People Skills Coach™ & global community 10amET/3pmGMT. Hashtag: #PeopleSkills

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Stellar Customer Experience: Is Unconscious Bias Ruining Service?

Stellar Customer Experience: Image is people in an airplane.

Posted in Customer Service, Hot Topics and New Bits

Is unconscious implicit bias ruining your otherwise stellar customer experience & service? Examples and insight from Kate Nasser, The People Skills Coach™.

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