Posted in Customer Service, Hot Topics and New Bits, People Skills
National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!
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Posted in Hot Topics and New Bits, Leadership, People Skills
Top leadership connection to inner circle removes these key threats to success. Connect and engage to succeed. In today’s world, no news is not good news. Latest from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, Teamwork
A very telling teamwork case study of a leadership dilemma with a self-serving team member. Lessons learned from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, People Skills, Personality Types, Teamwork
Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, People Skills, People Skills Chat
Is Leadership a Contest? Is everything a competition? Explore w/ us in People Skills Global Twitter chat Sunday Aug. 3rd 10am EDT. Host: The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills, Teamwork, Thriving in Change
Leaders, your organization can have team harmony, high morale, & great results IF you address these 4 leadership teamwork issues.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, Teamwork
Leaders, are you engaging employees to work w/ with integrity & ethically or mostly to meet dept. goals? Lessons learned from big corporations!
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
Leaders, the challenge of excellence is consistency not uniformity. Avoid 3 traps of uniformity that threaten your leadership people skills and excellent results.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills, Thriving in Change
Leadership Optimism: Some see it as worthless dreaming. Others as denial of reality. Well optimism and realism are powerful partners. Leaders succeed when they use both to discover and succeed. The People Skills Coach™.
Posted in Leadership, People Skills, People Skills Chat
Join Twitter people skills chat (#Peopleskills) Sun. 9/8/13 10 am ET to explore Servant Leadership and People Skills. Host: Kate Nasser, The People Skills Coach™.
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Posted in Employee Engagement, Hot Topics and New Bits, inspiration, Leadership
Leadership: When CEO Chairman of AOL Inc. publicly shamed AOL’s Abel Lenz, he made a mistake that leaders can avoid this way. Insights from The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills, Soft Skills
Leadership people skills need AND type thinking not either/or thinking. Here are 7 key areas where AND thinking brings your leadership people skills to life to engage employee commitment for tremendous results! What “AND” will you add to this list?
Posted in Hot Topics and New Bits, Leadership
Leaders, your efforts in self-awareness are not a time wasting detour from success. In this interview, consultant Dan Oestreich notes the impact of reflection and awareness on leadership results.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills, Personality Types
Are you a driver type personality or do you know one? Driver type leaders deliver success yet can leave a bad impression with those they lead. Here are 3 common sense steps fr The People-Skills Coach™ for drivers to turn negative into positive and engage employees for success.
Posted in Hot Topics and New Bits, People Skills
Leaders and managers, are you frustrated w/ employees who chronically complain? Here are 6 positive replies fr The People-Skills Coach™ that engage employees. Transform complaints into action and guide all to success!