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Positive Customer Service Results from Everyday People Skills | #custserv

Positive Customer Service Results: Image is the word CARE.

National Customer Service Week Leadership: 3 one min. videos from Kate Nasser The People Skills Coach™ to inspire & create positive customer service results!

Leadership Connection: Connecting to Inner Circle Removes These Threats

Top leadership connection to inner circle removes these key threats to success. Connect and engage to succeed. In today’s world, no news is not good news. Latest from Kate Nasser, The People Skills Coach™.

Leadership Dilemma: Self-Serving High Performing Team Member

Leadership Dilemma: Image is a sky scraper type structure.

A very telling teamwork case study of a leadership dilemma with a self-serving team member. Lessons learned from Kate Nasser, The People Skills Coach™.

Workplace Personality Conflicts: Seek Results Not Revenge | #leadership

Workplace personality Conflicts: Image is boxing gloves.

Differing views can fuel success; workplace personality conflicts stifle it. How well are your teams doing? Leadership people skills checklist from The People Skills Coach™.

#Peopleskills Chat Aug. 3rd: Is Leadership a Contest? Join us!

Putting People Down: Image is people skills logo.

Is Leadership a Contest? Is everything a competition? Explore w/ us in People Skills Global Twitter chat Sunday Aug. 3rd 10am EDT. Host: The People Skills Coach™.

Team Harmony: Leaders, Are You Needlessly Sacrificing Great Results?

Team Harmony: Image are zen rocks stacked but tipping.

Leaders, your organization can have team harmony, high morale, & great results IF you address these 4 leadership teamwork issues.

Engaging Employees to Succeed at Integrity? #leadership

Engaging Employees: Image is the word Ethics held up by hands.

Leaders, are you engaging employees to work w/ with integrity & ethically or mostly to meet dept. goals? Lessons learned from big corporations!

Leadership People Skills: Seek Consistency Not Uniformity #peopleskills

Leadership People Skills: Image is multicolored molecule.

Leaders, the challenge of excellence is consistency not uniformity. Avoid 3 traps of uniformity that threaten your leadership people skills and excellent results.

Leadership Optimism: Dreaming, Denial, or Discovery? #Peopleskills

Leadership optimism: Image is eye chart w/ big E for explore.

Leadership Optimism: Some see it as worthless dreaming. Others as denial of reality. Well optimism and realism are powerful partners. Leaders succeed when they use both to discover and succeed. The People Skills Coach™.

People Skills Chat 9/8/13: Servant Leadership & #Peopleskills

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Join Twitter people skills chat (#Peopleskills) Sun. 9/8/13 10 am ET to explore Servant Leadership and People Skills. Host: Kate Nasser, The People Skills Coach™.

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Leadership #Peopleskills: Leading & Inspiring Through Shame?

Leadership: Image is stick figure leader shaming employees.

Leadership: When CEO Chairman of AOL Inc. publicly shamed AOL’s Abel Lenz, he made a mistake that leaders can avoid this way. Insights from The People Skills Coach™.

Leadership People Skills: Successful Leaders Choose AND Not Or

Leadership People Skills: Picture is Ampersand

Leadership people skills need AND type thinking not either/or thinking. Here are 7 key areas where AND thinking brings your leadership people skills to life to engage employee commitment for tremendous results! What “AND” will you add to this list?

Unfolding Leadership: Results Through Reflection & Awareness

Leaders, your efforts in self-awareness are not a time wasting detour from success. In this interview, consultant Dan Oestreich notes the impact of reflection and awareness on leadership results.

Driver Leaders’ Success: 3 Threats to Remove

Are you a driver type personality or do you know one? Driver type leaders deliver success yet can leave a bad impression with those they lead. Here are 3 common sense steps fr The People-Skills Coach™ for drivers to turn negative into positive and engage employees for success.

Leaders, 6 Positive Replies to Transform Complaints into Action

Leaders and managers, are you frustrated w/ employees who chronically complain? Here are 6 positive replies fr The People-Skills Coach™ that engage employees. Transform complaints into action and guide all to success!

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