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Respect Feelings & Views to Overcome Bias | #LeadMorale #PeopleSkillsChat

Respect Feelings: Image is pictoquote saying "People have a lot to say about lives they've never lived."

To overcome bias, respect feelings & views even when they are diff. from yours. Why & how fr Kate Nasser, The People Skills Coach™ & Author Leading Morale.

Conversation Wisdom: JOIN Global #PeopleSkillsChat July 21st

Making Great Communication Happen:: Image is People Skills Global Chat Logo

Conversation wisdom — learning through conversation — is global Twitter #PeopleSkilsChat topic SUN. July 21st 10am EDT. Host: Kate Nasser, The People Skills Coach™. Join in the conversation about great conversation!

Human Connection for Success: Be Memorable Not Just Noticed | #PeopleSkills

Human Connection: Image is a poppy flower.

The human connection for success doesn’t come from just being noticed. You must be memorable. Insights from Kate Nasser, The People Skills Coach™.

People Skills Magic to WOW Customers Teammates & Employees | #Peopleskills

People Skills Magic: Image is sign that says Know Like Trust

In leadership, teamwork, sales, customer service, & business overall, connecting through people skills magic matters! Insights from Kate Nasser, The People Skills Coach™

Twelve New Year People Skills Reminders to Succeed | #PeopleSkills

New Year People Skills Reminders: Image is hand with string tied around finger.

New year people skills reminders that will remove obstacles from your life / career & open opportunities. Kate Nasser, The People Skills Coach™ | Leadership, Lead Morale, Teamwork, Employee Engagement, Relationships.

Thanking Customers w/ These Because of You Statements || #CX #CustServ

Thanking Customers: Image is a banner saying because of you

Thanking customers w/ more than simple thank yous is essential for business success. Thank them with because of you statements. Insights from Kate Nasser, The People Skills Coach™

People Skills Connection: Use Names Not Ma’am Sir | #PeopleSkills

People Skills Connection: Image is name tags.

Powerful people skills connection starts w/ using names vs. sir/ma’am. Insight fr Kate Nasser, The People Skills Coach™. Leadership, Sales, Customer Service

Increase Success w/ These Constant People Skills Truths | #PeopleSkills

Increase Success: Image is mirrored tiles on building reflecting the blue sky.

Increase success w/ these constant people skills truths from Kate Nasser, The People Skills Coach™, Author of Leading Morale. || Leadership, Teamwork

Charismatic People Skills: Start w/ Integrity! | #PeopleSkills

Charismatic People Skills: Image is quote "Integrity is choosing based on values not personal gain."

Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.

Great People Skills Effects: JOIN #PeopleSkills Global Chat July 15th

Making Great Communication Happen:: Image is People Skills Global Chat Logo

JOIN Kate Nasser, The People Skills Coach™ & global community for #PeopleSkills Twitter chat on “Great People Skills Effects.” SUN. July 15th 10amEDT.

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The Challenge of Excellence is Consistency Not Repetition | #CustServ #CX

Excellence: Image is Good Better Best Excellence

Excellence in sales, service, leadership requires consistency not repetition. Here is the difference between the two and how to achieve one and avoid the risks of the other. Share your insights in the comments section for others to learn.

Accountability Legacy: People Skills Benefits Revealed | #PeopleSkills

Accountability Legacy: Image is network of connections.

Accountability legacy: It’s not boring & burdensome. It gives you these 7 advantages in business & life. Experience fr The People Skills Coach™.

We Prefer New Customers But Thanks Anyway for Your Loyalty | #custserv

Prefer New Customers: Image is a blue fork in shadow.

Business leaders: Are you unwittingly telling your loyal customers that you prefer new customers? Don’t make this mistake. Tips fr Kate Nasser, The People Skills Coach™.

Human Touch: Reasons It’s Still Key to Customer Experience | #CX

Human Touch: Image is fingers making a heart shape above a keyboard.

With so much automation, why is the human touch still so key for great customer service and customer experience? Insightful list of reasons fr Kate Nasser The People Skills Coach™.

Super Customer Experience: Rapport is the Artery to Trust | #CX #PeopleSkills

Rapport is the artery to the heart of trust on the road to super customer experience. 6 key steps to improve rapport and a validation of what’s in it for you and your brand. Inspiration for all from leadership through the front line CSRs.

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