JOIN Twitter global #PeopleSkillsChat w/ host Kate Nasser, The People Skills Coach™ TOPIC: Inspired Service in honor of Martin Luther King, Jr. Day 2021 | Leadership Inspiration Courage
Posted in Customer Service
Lack of empathy for customers is customer service incompetence. Give customers empathy long before they cry or leave. Insights fr The People Skills Coach™.
Pick up on these customer cues & adapt to customer needs to deliver A+ customer service & customer experience. Here’s how from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Professional people skills secret that gives you long-term long-lasting success. The inside scoop from Kate Nasser, The People Skills Coach™, Author of Leading Morale.
Avoid this common & disastrous customer service mistake — the blind handoffs. Kate Nasser, The People Skills Coach™, customer service consultant & trainer.
Courageously care this way for great service & teamwork – even on bad days. Insight fr Kate Nasser, The People Skills Coach™ Customer Service, Leading Morale.
Avoid these defensive replies to feedback to preserve other’s trust & professional respect of you. Success insights fr Kate Nasser, The People Skills Coach™ | Leadership, Leading Morale, Teamwork, Customer Service, Career
Your people skills readiness shows greatness in unforeseeable moments. You never know who has career and business opportunity for you! Insights by Kate Nasser, The People Skills Coach™
Awaken leader enlightenment to deliver leadership greatness. Join global #PeopleSkillsChat on Twitter to explore. Host: Kate Nasser, The People Skills Coach™
JOIN People Skills weekly global Twitter chat SUN. Feb. 24 TOPIC: A People Skills Magical Connection Host: Kate Nasser, The People Skills Coach™ | Leadership | Teamwork | Employee Engagement | Customer Service | Relationships
Charismatic people skills must begin w/ integrity else the dark side of charisma manipulates. Call to action from The People Skills Coach™. | Leadership, Sales, Service.
Many people today overlook the importance and power of a warm welcome — in business & in personal relationships. JOIN #PeopleSkills global Twitter chat w/ Kate Nasser, The People Skills Coach™ June 3rd 10amEDT to share your insights on the chemistry & power of the warm welcome. | #Community #Teamwork #Leadership #Relationships
Super customer service experience is about positive feelings but leaders grouse that they can’t build a business on the randomness of feelings. Well customer feelings are NOT random. Look behind the impact of the customer’s request and you’ll find the pain and then deliver the gain — for them and for you.
For trustworthy customer service, leaders & teams must step up esp. in difficult moments. Customers want it easy. By Kate Nasser, The People Skills Coach™.
Service leaders, loving to serve outpaces serving well. Here’s why. By Kate Nasser The People Skills Coach™ | Leadership, Teamwork, Customer Service, Morale