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People Skills Firsts That Create Infinite Opportunity w/ People

People Skills Firsts: Image is stone skipping ripples on a lake.

Initiate these people skills firsts to produce infinite business & career opportunities for everyone. Kate Nasser, The People Skills Coach™, Author, Leading Morale.

Make Customers Smile w/ These Guaranteed Steps | #CX #CustServ

Make Customers Smile: Image is a woman w/ nice smile.

Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow ’em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales

Customer Service Inspiration for Training the Best

As we near the end of National Customer Service Week 2010, the endless demand for superior service lives on. To help train for the best, I offer these customer service inspirational thoughts. Let them retool your teams’ skills, revive your spirit, and refuel your engines so that daily work becomes a daily celebration with customers. There are 9 thoughts — please add your #10!

Customer Service Loyalty – The Connection!

Customers are loyal to great connections; cool and distant doesn’t connect. More advice to increase loyalty from Kate Nasser, The People-Skills Coach.