Posted in Customer Service, Hot Topics and New Bits
Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow ’em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales
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Posted in Careers & Jobs, Hot Topics and New Bits, inspiration, People Skills
Initiate these people skills firsts & you produce infinite business & career opportunities for everyone. Insight from Kate Nasser, The People Skills Coach™.
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Posted in Customer Service, Hot Topics and New Bits
As we near the end of National Customer Service Week 2010, the endless demand for superior service lives on. To help train for the best, I offer these customer service inspirational thoughts. Let them retool your teams’ skills, revive your spirit, and refuel your engines so that daily work becomes a daily celebration with customers. There are 9 thoughts — please add your #10!
Posted in Customer Service, People Skills
Customers are loyal to great connections; cool and distant doesn’t connect. More advice to increase loyalty from Kate Nasser, The People-Skills Coach.