Soft Skills

Employee Insight: 12 Reasons Leaders Communicate Poorly #Leadership #Morale

Employee Insight: Image is business people w/ talk bubbles.

Important employee Insight: Reasons why leaders communicate poorly. Must read leadership communication checklist via The People Skills Coach™.

Leadership: Endings Transitions Beginnings – Which Do You Prefer?

Endings Transitions Beginnings: Image is a steam train car.

Because leaders are always leading change, they need to know which phase they prefer — endings transitions beginnings. These phases, proposed by William Bridges, Ph.D., seem backwards to some leaders. Yet this order is a true picture of what happens to those you lead. So my question to you as leaders is, which phase do […]

Tomorrow’s Sales Revenue Starts w/ Today’s Customer Service | #CX

Tomorrow's Sales Revenue: Image is Dollar Signs Drawn Over Stick Figures of Humans

If you want future sales revenue, start w/ providing great customer service today. True illustration fr Kate Nasser The People Skills Coach™

Leading Morale Mindset: From Scarcity to Abundance | #Leadership #LeadMorale

Leading Morale Mindset from Scarcity to Abundance. Image is lots of limes.

Your leading morale mindset transforms team members’ thinking from scarcity to abundance. This is very valuable. by Kate Nasser, The People Skills Coach™ & Author, Leading Morale.

Discover Transcendent Collaboration Beyond the Obvious | #PeopleSkills

Transcendent Collaboration: Image is Roald Dahl quote

Find the magic of transcendent collaboration with others by moving beyond these obstacles and the obvious. Insight fr Kate Nasser, The People Skills Coach™.

Flexible Leadership: How to Be Flexible to Lead Employee Morale | #LeadMorale

Flexible Leadership: Image is flexible plastic straws.

Flexible leadership is key to leading high employee morale. Here’s how from Kate Nasser, The People Skills Coach™ Author, Leading Morale.

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Acceptance Speeches: Use These Uncommon Gratitude Components #PeopleSkills

Acceptance Speeches: Image is a gold trophy.

For great acceptance speeches for awards etc, highlight your gratitude for these things. Kate Nasser The People Skills Coach™, Leading Morale

People Disconnect from Your Leadership for These Essential Reasons

People Disconnect: Image is an unplugged electrical cord. Image by Leonard J. Matthews via Flickr.

Reasons why people disconnect from your leadership, teamwork, and service (and how to remedy this). by Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Disrespect People: When Are We Most Likely To? #PeopleSkills #Leadership

Disrespect People: Image is the word disrespect typed on a manual typewriter.

When are you most likely disrespect people? Disrespect ruins leadership, teamwork, morale. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Prevent Jealousy: See More Than People’s Highlight Reels | #PeopleSkills

Prevent Jealousy: Image is Steven Furtick quote "Don't compare your behind the scenes to someone's highlight reel."

Prevent jealousy by not comparing your daily life to someone’s highlight reel! ~Steven Furtick. Tips from Kate Nasser The People Skills Coach™, Author, Leading Morale

Workplace Honesty: Diplomacy Beats Political Correctness #PeopleSkills

Workplace Honesty: Image is green plant with bumps on it.

Workplace honesty is diplomatic not politically correct. Critical pts from Kate Nasser, The People Skills Coach™, Author Leading Morale

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Leaders, Steps to Coach Super Talkers to Listen! | #PeopleSkills #LeadMorale

Super Talkers: Image is a big ocean wave.

Leaders, here’s how to coach super talkers & chatty coworkers to listen. It affects morale & results. Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Teamwork Weaknesses: Are You Making Teamwork Difficult? #Teambuilding

Teamwork Weaknesses: Image is paving stones w/ bits of broken chains in them.

When you think of teamwork weaknesses, what jumps to your mind? There are the standard images of some teammates not contributing and not being accountable. Yet because these are so visible, they are easier to address. Here are some subtle actions that you may be doing that make it difficult for others to be teammates […]

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Use These Engaging People Skills in Emails | #PeopleSkills #Email

Engaging People Skills for Writing: Image is Heart w/ the word email in the middle.

When your engaging people skills shine through in your emails, you help everyone. Leaders, managers, teammates, and customers, know the burden of sorting through lists of emails and having to read them. From the subject heading on down, you can make your emails rise to the top of the list. So, infuse engaging people skills […]

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Escape These Communication Traps Without Creating Conflict | #PeopleSkills

Avoid Communication Traps: Image is spider web.

For success in your work and personal life, don’t get trapped in these uncomfortable communication traps. Here’s how to do it without creating conflict along the way. Image by Bradley Huchteman via Flickr Creative Commons License. How to Escape These Communication Traps w/o Creating Conflict In response to a previous blog post I wrote on

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