Soft Skills

Great Communicators: Their Secret Inner Need & Motivation #PeopleSkills

People Skills: Image is the word "Motivation".

What is the secret motivation of great communicators? What inner need drives them to communicate well and what can we learn from it? Surprising insight fr The People Skills Coach™.

The Silent Treatment: Key Relationship Insights to Remember #PeopleSkills

The Silent Treatment: Image is an empty chair and empty park bench facing each other.

Don’t always label the silent treatment as toxic. It is often protection. Tips fr Kate Nasser, The People Skills Coach™, Author Leading Morale

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Rethink Etiquette: Make Everyone’s Life Easier | #PeopleSkills #Inclusion #DEI

Rethink Etiquette: Image is Emily Post quote about manners and etiquette.

Rethink etiquette. It’s not old-fashioned. It makes everyone’s life easier! by Kate Nasser, The People Skills Coach™, Author, Leading Morale

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Defend Employees & Teammates: When NOT To | #Leadership #LeadMorale

Defend Employees: Image is man crawling up side of mirrored building.

Don’t immediately defend employees when you hear complaints about them. Steps from Kate Nasser The People Skills Coach™ Author Leading Morale

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People Skills Truths: Use These Fifteen Less Obvious Ones #PeopleSkills

People Skills Truths: Image is stacking rings.

15 people skills truths from The People Skills Coach™ for positive interactions about success in business. Especially helpful for technical professionals, doctors, scientists & non-intuitive types.

Defensive Responses That Tell Customers They Don’t Matter #CX #PeopleSkills

Defensive Reactions: Image is a large branch with thorns.

These defensive responses to customers tell them they don’t matter! Stop saying them. Kate Nasser, The People Skills Coach™ , Author of Leading Morale. Service excellence, leadership, teamwork.

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Workplace Teamwork Hinges on These Self-Awareness Discoveries | #LeadMorale

Workplace Teamwork: Image is words Develop Self-Awareness.

Workplace teamwork hinges on these self-awareness discoveries. Learn who you are! Kate Nasser, The People Skills Coach™ Author Leading Morale

Employee Freedom Doesn’t Mean Doing Whatever You Want #Leadership

Employee Freedom: Image is two dancers in black & white costumes freely dancing.

Employee freedom doesn’t mean abandoning all rules. Here’s what it means & how it aids morale. Kate Nasser, The People Skills Coach™ & Author, Leading Morale | Leadership

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Listening Epiphany: Discover Your Future | #PeopleSkills #LeadMorale #CustServ

Listening Epiphany: Image is fingers laced around light bulb.

When you want to stop listening, wait & listen for the next listening epiphany. Power of listening from Kate Nasser, The People Skills Coach™, Author of Leading Morale

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Workplace Civility: Reasons Leaders & Teams Still Resist | #Leadership

Workplace Civility: Image is the word civility.

Why do leaders, managers, & teammates still resist workplace civility? Reasons why from Kate Nasser The People Skills Coach™, Author, Leading Morale

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Replace These Unempathetic Leadership & Teamwork Replies | #Empathy

Unempathetic Leadership & Teamwork Replies: Image is concrete bells chained together.

Replace these unempathetic leadership & teamwork replies w/ these alternative responses for better morale & performance. Kate Nasser, The People Skills Coach™ & Author, Leading Morale.

Leadership Growth: Educate People Don’t Belittle Them #LeadershipDevelopment

Leadership Growth: Educate me don't belittle me.

You show leadership growth when you abandon old ways & educate those you lead vs. belittling them. Here’s how. Kate Nasser, Author, Leading Morale

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Toxic Manipulative Communication: Avoid These Traps #PeopleSkills #LeadMorale

Toxic Manipulative Communication: Image is twisted rope wound round and round.

Learn to spot manipulative communication & change course quickly to prevent scars & sustain trust. Kate Nasser The People Skills Coach™, Author of Leading Morale

Successful People Skills: How to Deal With People You Don’t Like | #Workplace

Successful People Skills: Image is diverse people with different looks on their faces.

Here are successful people skills that help you deal w/ those you dislike & find annoying. Insights fr Kate Nasser, The People Skills Coach™, Author, Leading Morale

Team Leaders: Do You Stop Team Bullies? | #LeadMorale #EndBullying

Team Leaders Stop Bullies: Image is human made out of a paper clip collapsed between granite & marble.

Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership

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