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Finding Unity in Diversity: JOIN Global #PeopleSkillsChat SUN. June 5th 10am ET

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Finding unity in diversity is key to success. JOIN Kate Nasser, The People Skills Coach™ in Twitter global #PeopleSkillsChat Sun. June 5th 10am ET to explore this topic and discuss how to do it.

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What Happened Before Awakens Your Empathy Now | #PeopleSkills #LeadMorale #CX

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If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.

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What Constant Naysayers Really Do | #PeopleSkills #ProfessionalDevelopment

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What do constant naysayers really do? What is their true effect on others at work? Insights fr Kate Nasser, The People Skills Coach™ | Leadership & Teamwork

Bias Sexism Hopeful Solutions: JOIN Global #PeopleSkillsChat Aug. 18th

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Join global #PeopleSkillsChat SUN. Aug 18th 10am EDT to explore sexism hopeful solutions. Host Kate Nasser The People Skills Coach™. | Workplace Productivity

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Leading Morale During Hot Debates & Disputes | #PeopleSkills #Leadership

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Leaders, here’s how to lead morale even in hot debates & disputes. Latest leadership insight fr Kate Nasser, The People Skills Coach™ | #EmployeeEngagement #LeadingMorale

Asking Great Questions: JOIN #PeopleSkillsChat Jan. 13th 10amET

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Join this week’s Twitter global #PeopleSkillsChat. TOPIC: Asking Great Questions. Host: Kate Nasser The People Skills Coach™. Guest host @TomJ_Rhodes Jan 13th 10amET.

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Transform Accusations into Valuable Discussions | #Leadership #PeopleSkills

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Accusations create trouble for relationships. Transform accusations into valuable discussions by using this people skills approach. Latest from Kate Nasser The People Skills Coach™ | Leadership | Teamwork | Customer Service.

Collaborative Thinking: Do You See Problem Solving as Collaboration?

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Is collaborative thinking a struggle for you? Are you unknowingly falling into the trap of solo thinking? Leadership & career story & insight fr Kate Nasser, The People Skills Coach™.

Super Customer Experience: Loyalty not Imprisonment! | #cx #custserv

Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.

Super Customer Experience: Are Your Teams Tooled & Ready?

In this age of instant information, customers define a super customer experience partly as quick access to info. Are your front line teams ready? Are your agents and technical support analysts all tooled with information? Here’s a checklist.

Leaders, Pain Free Journey to Engage Employee Accountability

Leaders see engaging employees for innovation as fun; they picture engaging for accountability as a weight battle of responsibility and blame. Repaint the picture and take this pain free journey to employee accountability.

Employee Engagement: Great Leaders Inspire & Expect It

Leaders, if you want employee engagement — inspire AND expect it. Here are 5 steps to engaging employees with traps to avoid. I use these principles so often when leaders ask me to re-ignite employee passion and engagement and with great success for 20 years. Add your success to the list!