If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.
What do constant naysayers really do? What is their true effect on others at work? Insights fr Kate Nasser, The People Skills Coach™ | Leadership & Teamwork
Join global #PeopleSkillsChat SUN. Aug 18th 10am EDT to explore sexism hopeful solutions. Host Kate Nasser The People Skills Coach™. | Workplace Productivity
Leaders, here’s how to lead morale even in hot debates & disputes. Latest leadership insight fr Kate Nasser, The People Skills Coach™ | #EmployeeEngagement #LeadingMorale
Join this week’s Twitter global #PeopleSkillsChat. TOPIC: Asking Great Questions. Host: Kate Nasser The People Skills Coach™. Guest host @TomJ_Rhodes Jan 13th 10amET.
Accusations create trouble for relationships. Transform accusations into valuable discussions by using this people skills approach. Latest from Kate Nasser The People Skills Coach™ | Leadership | Teamwork | Customer Service.
Is collaborative thinking a struggle for you? Are you unknowingly falling into the trap of solo thinking? Leadership & career story & insight fr Kate Nasser, The People Skills Coach™.
Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.
In this age of instant information, customers define a super customer experience partly as quick access to info. Are your front line teams ready? Are your agents and technical support analysts all tooled with information? Here’s a checklist.
Leaders see engaging employees for innovation as fun; they picture engaging for accountability as a weight battle of responsibility and blame. Repaint the picture and take this pain free journey to employee accountability.
Leaders, if you want employee engagement — inspire AND expect it. Here are 5 steps to engaging employees with traps to avoid. I use these principles so often when leaders ask me to re-ignite employee passion and engagement and with great success for 20 years. Add your success to the list!