Finding unity in diversity is key to success. JOIN Kate Nasser, The People Skills Coach™ in Twitter global #PeopleSkillsChat Sun. June 5th 10am ET to explore this topic and discuss how to do it.
If you want to awaken your empathy for others, find out what happened before in order to help them now. Kate Nasser The People Skills Coach™.
What do constant naysayers really do? What is their true effect on others at work? Insights fr Kate Nasser, The People Skills Coach™ | Leadership & Teamwork
Join global #PeopleSkillsChat SUN. Aug 18th 10am EDT to explore sexism hopeful solutions. Host Kate Nasser The People Skills Coach™. | Workplace Productivity
Leaders, here’s how to lead morale even in hot debates & disputes. Latest leadership insight fr Kate Nasser, The People Skills Coach™ | #EmployeeEngagement #LeadingMorale
Join this week’s Twitter global #PeopleSkillsChat. TOPIC: Asking Great Questions. Host: Kate Nasser The People Skills Coach™. Guest host @TomJ_Rhodes Jan 13th 10amET.
Accusations create trouble for relationships. Transform accusations into valuable discussions by using this people skills approach. Latest from Kate Nasser The People Skills Coach™ | Leadership | Teamwork | Customer Service.
Is collaborative thinking a struggle for you? Are you unknowingly falling into the trap of solo thinking? Leadership & career story & insight fr Kate Nasser, The People Skills Coach™.
Customer Experience Leaders & Chief Customer Officers & Marketing Executives: These 3 common mistakes make customers want to leave. In design, service, & delivery — fix these & build loyalty.
In this age of instant information, customers define a super customer experience partly as quick access to info. Are your front line teams ready? Are your agents and technical support analysts all tooled with information? Here’s a checklist.
Leaders see engaging employees for innovation as fun; they picture engaging for accountability as a weight battle of responsibility and blame. Repaint the picture and take this pain free journey to employee accountability.
Leaders, if you want employee engagement — inspire AND expect it. Here are 5 steps to engaging employees with traps to avoid. I use these principles so often when leaders ask me to re-ignite employee passion and engagement and with great success for 20 years. Add your success to the list!