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Crisis Impact & Social Media: JOIN Global #PeopleSkillsChat April 19th

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How has social media helped deal w/ this crisis impact? Join global #PeopleSkillsChat on Twitter April 19th at 10am EDT w/ host Kate Nasser, The People Skills Coach™

Friendship Skills: JOIN Global #PeopleSkillsChat March 29th 10am EDT

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Does it take friendship skills to sustain friendships? JOIN weekly global #PeopleSkillsChat on Twitter this SUN. March 29th 10am EDT w/ host Kate Nasser, The People Skills Coach™ Author of Leading Morale.

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Sticking Together: JOIN Global #PeopleSkillsChat March 22nd 10am EDT

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JOIN global Twitter #PeopleSkillsChat w/ Kate Nasser, The People Skills Coach™ this SUN. March 22nd 10am EDT ~~ TOPIC: Sticking Together Through Social Separation. | Inspiration | Humanity

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Eliminating Stigmas: JOIN Global #PeopleSkillsChat Sun. Feb 9th

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The stigmas that societies inflict tear societies apart. JOIN global Twitter #PeopleSkillsChat TOPIC: Eliminating Stigmas Feb 9, 2020 at 10am EST. Host: Kate Nasser, The People Skills Coach™

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Handling Change: JOIN #PeopleSkillsChat March 10th 10amEDT

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Handling change & thriving w/others is global Twitter People Skills Chat topic SUN. March 10th 10am EDT. Host: Kate Nasser The People Skills Coach™. JOIN in! Reminder: USA & Canada switch to Daylight Saving Time on March 10th!

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Spontaneous Conversations Open Your Future | #PeopleSkills #Inspiration

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5 ways unplanned interactions & sponataneous conversations open your future in ways you can’t alone. Inspiration fr Kate Nasser, The People Skills Coach™. | Leadership, Teamwork, Career, Leading Morale, Customer Service, Sales

Supporting Leaders to Lead Morale: Join #LeadMoraleChat Sept. 20

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Supporting leaders to lead morale is as critical as leaders supporting employees. JOIN #LeadMoraleChat on Twitter 8pmET w/ host Kate Nasser, The People Skills Coach™, Author of Leading Morale. | Leadership | Employee Engagement

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Support Employees: JOIN #LeadMorale Chat Sept. 6th 8pmET

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How can you best support employees to lead high morale? Join #LeadMorale global Twitter chat Sept. 6th 8pmET. Host: Kate Nasser, The People Skills Coach™ | Leadership, Employee Engagement, Teamwork, Customer Service.

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Team Voice: Power to Build a Positive Teamwork Culture | #PeopleSkills

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Team voice in addressing troubling interactions & behavior creates positive work culture and prevents bullying. Latest examples & insights from Kate Nasser, The People Skills Coach™.

Celebrating Small Wins w/ Others: Join #Peopleskills Chat Dec. 6th 10amET

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Leaders & managers, do you have culture of celebrating small wins? JOIN The People Skills Coach™ & community in #Peopleskills global Twitter chat Dec. 6th 10amET/3pm GMT to explore.

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Employee Appreciation: Be a Buoy to Be Appreciated! #peopleskills

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9 reasons leaders don’t show you employee appreciation & 3 ways for you to get it from them! Insight fr The People Skills Coach™.

Customer Support: Is It Actually Everyone’s Job? #Custserv

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Leaders, in your company is customer support everyone’s job? Is everyone doing customer service? I am doing several posts on customer centricity. In this post I interview Vikram Bhaskaran to learn Freshdesk’s vision & lessons learned from flattening the traditional (hierarchical) customer support model.

Customer Service & IT Support Leaders: Do You Hear the Envy?

Customer service and tech support leaders often ask me how to respond to team members who ask: “Why must we treat customers better than they treat us?” You might think this is a cry for fair and equal treatment. Some of it is. The rest is envy. Build fulfillment with these approaches to squelch this debilitating feeling.

Do Brilliant Minds Breed Bad Teamwork?

The HR Director in a large prestigious law firm and the Legal Practice Administrator wanted better relations between the super educated brilliant attorneys and support staff. Here’s how we turned demoralized support staff into high achieving team players.

People Skills in Technical Professions, Why?

Some technical professionals embrace the value of people skills, others don’t. All want to know what these skills deliver to the end result. Here’s 3 solid answers.

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