Posted in inspiration, Leadership, Teamwork
Leaders, new and experienced, must inspire infrastructure behind the scenes support teams how they are an essential piece. One proven technique…
Posted in inspiration, Leadership, Teamwork
Leaders, new and experienced, must inspire infrastructure behind the scenes support teams how they are an essential piece. One proven technique…
Posted in Customer Service, Hot Topics and New Bits, People Skills, Soft Skills, video
Customer service training for CSRs and tech. support should include how to spot and adapt to different personality types. From The People-Skills Coach, a fast method w/video…