Posted in inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills, Teamwork, video
These leadership questions revive team commitment & move you forward. 30 years of real-time experience from consultant Kate Nasser, The People Skills Coach™, Author, Leading Morale.
Posted in Customer Service, Leadership
Leaders, do your teams truly understand and deliver on customer urgency? If your answer is, “Yes, because we have priority schemes they follow,” you may be surprised to witness what actually happens in real time. Image by Patti Morris via Flickr Attribution License. Customer Urgency: Do Your Teams Truly Deliver on It? Recent Event I […]
Posted in Employee Engagement, Leading Morale, Listening Power, People Skills, Soft Skills, Teamwork
For great team dynamics, eliminate these 5 extremes that harm interaction & results. New insight from The People Skills Coach™ for leadership & teamwork.
Posted in Hot Topics and New Bits, Leadership, Leading Morale, People Skills, Soft Skills
Team leaders: Steps to stop team bullies even when there isn’t bully-free culture. Kate Nasser The People Skills Coach™ Author of Leading Morale |Leadership
Posted in inspiration, morale, People Skills, People Skills Chat, Soft Skills, Tweets
Do positive affirmations create tangible change in tough times? Join Kate Nasser, The People Skills Coach™, Author of Leading Morale, in Twitter global #PeopleSkillsChat Sun. Sept 27th 10am EDT.
Posted in inspiration, Leadership, Leading Morale, morale, People Skills, Soft Skills
What do constant naysayers really do? What is their true effect on others at work? Insights fr Kate Nasser, The People Skills Coach™ | Leadership & Teamwork
Posted in inspiration, morale, People Skills, People Skills Chat, Teamwork
What creates & sustains positive team dynamics? JOIN weekly global #PeopleSkillsChat on Twitter SUN. May 5th, 10am EDT w/ host Kate Nasser, The People Skills Coach™ to discuss & share your experience & views.
Posted in Hot Topics and New Bits, People Skills, Teamwork
Team voice in addressing troubling interactions & behavior creates positive work culture and prevents bullying. Latest examples & insights from Kate Nasser, The People Skills Coach™.
Posted in Hot Topics and New Bits, inspiration, Leadership, People Skills, Teamwork
Team cohesion escaped this org. until we challenged best practices. Then we found it and learned a vital lesson about humans. From The People Skills Coach™.
Posted in Careers & Jobs, Hot Topics and New Bits, People Skills, Soft Skills, Thriving in Change
How open are you to change? Do you adapt easily in the workplace? Flexibility, (change ability), is one key trait employers seek. Here are 7 people skills career tips to show your adaptability & value to any workplace team and business. Be the one hired, retained, and promoted!
Posted in Customer Service, Hot Topics and New Bits, IT
Customer facing employees, service reps, and technical support reps often feel torn when customers’ criticize and complain about their service teammates. There is no need to be stuck in the middle. Here are 3 key reminders to generate a winning response and re-secure loyal customer connections.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
Leaders of all types, do you care enough about your teams to inspire, engage, & communicate outside of your comfort zone? 5 revelations to engage your teams from Kate Nasser, The People-Skills Coach™.
Posted in Hot Topics and New Bits, People Skills, Teamwork, Thriving in Change
Leaders and managers often overlook the no cost team building that ignites productivity. Kate Nasser, The People-Skills Coach™ shares 3 welcome tips. Read more …
Posted in Hot Topics and New Bits, Leadership, Listening Power, People Skills, Soft Skills, Thriving in Change
Leaders and teams, knowledge can block listening to new ideas and studies show people have bias to creative ideas! 6 tips to listen better during change. Here 6 tips to quiet noisy knowledge and listen better during times of change.
Posted in People Skills, Soft Skills, Teamwork, video
Team success in a diverse workplace requires more than a common goal. Each team member must respect the differences and find the fit! Here’s help to get you started …