Posted in Customer Service, Patient Experience, People Skills, Soft Skills
Impersonal medical care undermines patient trust & follow-up. Real life examples fr Kate Nasser, The People Skills Coach™ Healthcare Medicine
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Posted in Hot Topics and New Bits, IT, People Skills, Soft Skills
Do you think that emotional intelligence is hard to learn? Leaders, the ability to understand how people want to be treated is something you can develop — if you know where to start. Here’s the simple way …