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Positive Affirmations in Troubled Times: JOIN #PeopleSkillsChat Sept. 27th

Listening Again: Image is People Skills Chat Logo.

Posted in inspiration, morale, People Skills, People Skills Chat, Soft Skills, Tweets

Do positive affirmations create tangible change in tough times? Join Kate Nasser, The People Skills Coach™, Author of Leading Morale, in Twitter global #PeopleSkillsChat Sun. Sept 27th 10am EDT.

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The Guts of Great Service in Tough Times

Posted in Customer Service, Hot Topics and New Bits

The guts of great customer service — especially in tough times — is something your org. already has and costs very little. When you do it well, the results are positively startling. Do you know what it is?