Posted in Hot Topics and New Bits, Humorous Insights, Leadership
Leaders, in the workplace we have multicultural teams, virtual technology, global reach & still ineffective meetings. Here’s 8 reasons from The People-Skills Coach™ to try a meeting of the minds instead!
Posted in Hot Topics and New Bits, inspiration, People Skills
Professionals today must handle fast paced connections w great ease & style. Here are 8 steps to fast track your people-skills to success. Interpersonal skills
Posted in Customer Service, Hot Topics and New Bits, IT
Do your teams think of their burdens or the customers? The answer says alot about your customer experience culture! Build a super customer experience culture by eliminating these 21 customer burdens of uncertainty.
Posted in Customer Service, Hot Topics and New Bits, Listening Power, Sales
Leaders: What does your customer experience survey tell your customers about your philosophy? Consider this super opportunity to improve it with these 6 changes.
Posted in Careers & Jobs, Customer Service, Hot Topics and New Bits, People Skills, Soft Skills
Some technical professionals embrace the value of people skills, others don’t. All want to know what these skills deliver to the end result. Here’s 3 solid answers.