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urgency

True Leaders Create Urgency Not Turmoil | #Leadership #LeadMorale

Posted in Leadership, Leading Morale, People Skills

How true leaders create sense of urgency w/o turmoil. Tips from Kate Nasser, The People Skills Coach™, Author, Leading Morale. | Leadership

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Reverse Customer Experience: Are You Driving Calm Customers Away?

Posted in Customer Service, Hot Topics and New Bits

Don’t just focus on angry customers. Reverse customer experience strategy & make sure you retain calm customers too. Video fr The People Skills Coach™.

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