Avoid this common & disastrous customer service mistake — the blind handoffs. Kate Nasser, The People Skills Coach™, customer service consultant & trainer.
In addition to classic wisdom on leading change, here’s a simple powerful leadership lesson that boosts momentum. Kate Nasser The People Skills Coach™, Author of Leading Morale.
Take these essential leadership steps to lead high morale. Critical practical advice fr Kate Nasser, The People Skills Coach™, Author of Leading Morale.