Posted in Hot Topics and New Bits, inspiration, Leadership, Thriving in Change
Culture blinds leaders & teams to great opportunities. PepsiCo example & what they missed. Kate Nasser, The People Skills Coach™. Leadership & Biz Innovation
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Posted in Employee Engagement, Hot Topics and New Bits, Leadership, People Skills
Leadership people skills engage employees to realize the vision. They build commitment. What threatens them & what builds them? 3 key points fr The People Skills Coach™.
Posted in inspiration, People Skills, People Skills Chat, Tweets
Jane Goodall: You make a difference. You have to decide what kind. JOIN #PeopleSkills global Twitter chat 10amET w/ The People Skills Coach™ and community on making a difference. Use hashtag #PeopleSkills.
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Posted in Hot Topics and New Bits, Leadership, People Skills
Top leadership connection to inner circle removes these key threats to success. Connect and engage to succeed. In today’s world, no news is not good news. Latest from Kate Nasser, The People Skills Coach™.
Posted in People Skills, People Skills Chat, Soft Skills, Thriving in Change, Tweets
Second chances at work and in life – valuable or waste of time? JOIN The People Skills Coach™ in #Peopleskills global Twitter chat June 7th to explore it.
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Posted in Hot Topics and New Bits, Leadership, People Skills, Thriving in Change
Leaders, are you living these lies & bequeathing them to everyone? Insight on leadership self-awareness fr The People Skills Coach™.
Posted in Hot Topics and New Bits, Leadership, Thriving in Change
Why do leaders commit resources to solving problems yet less for preventing them. Here are several reasons & how to use more proactive leadership.
Posted in Careers & Jobs, Coaching Professional, Hot Topics and New Bits, People Skills, Personality Types, Soft Skills
Offering ‘friendly’ advice is risky. It is fraught w/ people skills missteps & peril. Insight fr The People Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership, Teamwork
Leaders, are you engaging employees to work w/ with integrity & ethically or mostly to meet dept. goals? Lessons learned from big corporations!
Posted in Customer Service, Employee Engagement, Hot Topics and New Bits, inspiration, Sales
Leaders & entrepreneurs see true customer value. Employees’ hard work often clouds their view. Use this list of 6 to discuss customer value & inspire all employees!
Posted in Customer Service, Employee Engagement, Hot Topics and New Bits
Leaders and business owners, is everyone in your organization welcoming and collecting customer experience feedback? Where it naturally occurs? No? Here’s another view.
Posted in Customer Service, Hot Topics and New Bits
Superior customer experience is not just giving customers what they ask for nor giving them what we think is best. Go beyond the request w/ these 3 steps to see what the customer is picturing!
Posted in Hot Topics and New Bits, Leadership, Thriving in Change
Change vs inconsistency – successful leaders know the key differences & stop change resistors from misguiding everyone. Insight fr The People-Skills Coach™.
Posted in Employee Engagement, Hot Topics and New Bits, Leadership
Leaders engage employee urgency through deep connections to employees’ talents & impact. It’s about your commitment — not about a 5 step checklist!
Posted in Careers & Jobs, Employee Engagement, Hot Topics and New Bits, Leadership
Leaders, as you recruit top talent, are you truly ready for what they expect and need to succeed? Here’s one powerful example of a lost opportunity and 3 traits to develop for the next.