Customer Experience Strategy Leaders: Your words need to say collaborate with customers not conquer them. Examples fr Kate Nasser, The People Skills Coach™ | #CX Leadership Teamwork Collaboration
What does it take to use more nourishing words at work & everyday life? Value/impact? Join global #PeopleSkillsChat on Twitter SUN. June 30th 10am EDT w/ Kate Nasser, The People Skills Coach™.
Kate Nasser, The People Skills Coach™ shares reasons why the word lucky is a people skills loser word & how it insults others. Important communication insight for your career, your business, and your life’s relationships.
The words leaders use impact people & performance. Use these two simple letters for inclusive leadership. Insights fr Kate Nasser, The People Skills Coach™.
We often think of leadership as action because actions speak louder than words — right? Yet words matter especially to those they exclude. Leaders, do your words include and engage or exclude and disengage? Try this simple exercise fr The People-Skills Coach™.
Emotional intelligence and people-skills are as important as vision, intellect, data, and drive in reaching the desired goals. If we leaders want to lead forward we must use forward focused words. Leading people with criticism of the past changes future interactions and results — for the worst. Here’s a better way!
What we say can stimulate or sink innovative collaboration. Here are 4 real life examples of collaboration sinkers turned into stimulants with great people skills for outstanding results. Add your perspective to creating winning collaboration!